Director, IT- IGA

Accountabilities:

• Define the IGA strategy: Establish and maintain the Identity Governance and Administration technology strategy in alignment with enterprise security, compliance, audit, risk, and digital transformation objectives.
• Lead major initiatives: Direct significant IGA technology programs and coordinate internal teams and managed service providers to ensure initiatives are delivered on time and to a high standard.
• Own the SailPoint platform: Serve as the functional and technical owner for the SailPoint environment, overseeing architecture, configuration standards, integrations, lifecycle management, and platform evolution.
• Drive architecture and integration: Provide architectural leadership for SailPoint integrations with critical enterprise applications and systems, ensuring scalable and effective identity solutions.
• Strengthen governance and controls: Ensure IGA capabilities support internal controls, audit requirements, regulatory obligations, security standards, and access governance practices.
• Oversee managed service delivery: Hold managed service partners accountable for day-to-day operations, service quality, SLA adherence, support outcomes, and continuous improvement.
• Manage strategic partnerships: Oversee relationships with managed service providers, platform vendors, and implementation partners, including statements of work, delivery commitments, resource models, and support structures.
• Advise senior stakeholders: Act as the primary senior contact for business, cybersecurity, technology, and control stakeholders on IGA matters, communicating priorities, risks, dependencies, and technical decisions clearly.
• Align business and technology: Translate business requirements into effective technical solutions while ensuring architecture and implementation remain aligned with broader enterprise priorities.
• Support financial planning: Contribute to budgeting, forecasting, investment planning, and resource decisions for the IGA function.
• Promote best practices: Develop and implement IGA technology standards, governance practices, and operational improvements.
• Support audits and compliance: Participate in customer audits, compliance reviews, and related assessments while ensuring identity governance capabilities remain audit-ready.
• Provide effective leadership: Work independently in a fast-paced environment, manage competing priorities, solve complex problems, and collaborate across multidisciplinary teams.

Requirements:

• Education and experience: Undergraduate degree with 10+ years of relevant experience, or a graduate degree with approximately 8–10 years of relevant experience; equivalent combinations of education and professional experience may also be considered.
• IGA leadership: 10+ years of relevant technology, identity, security, or enterprise systems experience, including approximately 3–6 years in a leadership capacity.
• SailPoint expertise: Strong functional knowledge and extensive hands-on experience with SailPoint IdentityNow and/or comparable IAM/IGA platforms.
• Identity governance knowledge: Strong understanding of Role-Based Access Control (RBAC), User Access Reviews (UAR), identity governance, access management, and related security controls.
• Enterprise architecture: Deep understanding of application portfolios, IT strategy, technology roadmaps, enterprise architecture, and business priorities.
• Security mindset: Strong understanding of cybersecurity, privacy, risk management, compliance, and audit requirements.
• Technology proficiency: Comfortable working with tools such as Microsoft Excel, PowerPoint, SharePoint, Visio, Jira, Azure DevOps, and other requirements or project management platforms.
• Strategic thinking: Ability to develop technology strategies and translate them into actionable roadmaps and initiatives.
• Communication: Excellent written, verbal, presentation, and stakeholder-management skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Analytical problem-solving: Strong deductive reasoning, critical thinking, prioritization, and problem-solving capabilities.
• Leadership and collaboration: Proven ability to lead cross-functional, multidisciplinary teams and influence stakeholders across technology, cybersecurity, audit, HR, infrastructure, and business functions.
• Adaptability: Comfortable working under pressure, managing demanding deadlines, and balancing multiple priorities while maintaining high standards of delivery and customer service.

Benefits:

• Fully remote: Work remotely from Canada in a global, technology-driven environment.
• Competitive compensation: Receive a competitive salary and benefits package aligned with the country of employment.
• Career development: Access opportunities to build skills and pursue diverse career paths within a large global organization.
• Learning and development: Benefit from extensive professional-development resources, including leadership programs, specialized learning initiatives, and online education opportunities.
• Inclusive culture: Work in a collaborative environment that values diversity, inclusion, integrity, innovation, and different perspectives.
• Global exposure: Collaborate with professionals and teams across multiple countries and disciplines.
• Purpose-driven environment: Contribute to technology initiatives designed to strengthen security, operational effectiveness, and business performance.
• Community engagement: Access opportunities to participate in volunteering, community initiatives, and programs supporting positive social and environmental impact.