Director, IT PMO

The IT PMO Director is an industry leader responsible for overseeing operational, financial, and quality delivery of a portfolio of projects conducted within Global Project Delivery. The IT PMO Director with the mentoring and support of the Senior/Executive IT PMO Director is expected to serve as the voice of the customer, ensuring effective project design and execution while fostering

strategic relationships to grow the business.

Additionally, the IT PMO Director is responsible for the line management and talent development of assigned project management staff with an emphasis on developing and improving consistent project management excellence. The IT PMO Director supports the Senior/Executive Director to establish project management standards and ensure they are followed by performing regular

assessments of staff performance on projects

The IT PMO Director is accountable for all project execution in the portfolio including developing

and managing budgets, timelines, and quality guidelines for projects, thereby ensuring that

expectations are met while identifying and mitigating risks. They ensure efficient and effective day to-day operations, while maintaining good relationships with sponsors. The IT PMO Director is

expected to have a good working knowledge of IT solution development, solution deployment, data

migration, solution retirement, IT infrastructure and IT cyber security. They will also have line management and business development responsibilities.

Summary of Responsibilities:

Project delivery

• Responsible for project delivery within the portfolio with regards to agreed time, scope,cost, quality, successful outcomes, and project value

• Ensure that projects within portfolio are delivered meeting GxP Quality compliance rules and regulations as it applies to IT projects

• Part ownership of the global budget/P&L for the project portfolio, including top line growth, operating margin, project cost variance, forecasting, expense management, and other business metrics

• Supports a culture of project management excellence whereby project leaders have a deep understanding of their role and responsibility to ensure project success for the business and their clients across the region

• Implements and enables consistent issue escalation and resolution

• Ensures that assigned staff understand and perform consistently according to defined operational, financial, and quality performance and process standards

• Uses established operational, financial, and quality metrics and reporting dashboards to assess resource needs and staff performance for assigned staff

• Supports the development and implementation of consistent project tools, templates and

reports that deliver informative performance metrics and other critical information to stakeholders

• Champions operational, financial, and quality delivery - encompassing consistent quality while mitigating risk and assuring patient safety, data integrity and regulatory compliance

• Ensure that Steering Committee is established for all projects in the portfolio and PMs either lead or co-lead the meeting with the business to ensure that leadership is kept appraised of status, upcoming activities, dependencies, risks, and roadblocks

• Develop an understanding of Agile ways of working and Product mindset and assist in moving the organization towards adopting these ways of working

Business Development

• Support the Portfolio Management processes established by leadership

• In collaboration with relevant departments, support presentations for new projects and client business as required

• May take on responsibilities on new project opportunities

• Contribution to business development strategies and helping to identify key winning factors as per the business/client

• Oversight of the project proposal development stage, review of executive summary of theproposal, responsible for final review of the proposal

• Along with Product Leader responsible for oversight of project proposal preparation and execution

• Ensure handover from all projects to Operations

• Helps to drive the PMO methodologies and leading-edge technologies to deliver bettersolutions in an agile manner to the business/clients

• Supports business/client expectations and satisfaction; identifies, develops, and fosters new and existing business/client relationships at appropriate operational levels with business,

clients, strategic partners; and guides teams in delivering to establish/maintain effective business/client relationships

• Acts as an escalation point for the business/client over the core project team and helps the business/client to navigate within the company to get to the right solutions as required

• Perform other duties as assigned by management

Line Management & Talent Development

• Ensures allocated resources are aligned with current and forecasted work in terms of capability, quantity, timing, and efficiency

• Attracts, selects, on-boards, develops, and retains high performing talent; strengthens and deepens talent bench and succession

• Assesses project management competencies for assigned staff to create developmental plans that will increase competencies and close performance gaps

• Provides line management and technical support to assigned project leaders, including training, development, and performance review of assigned staff

• Contributes to development and delivery of portfolio specific & program-specific training

• Ensures the right talent are assigned to the right projects at the right time; ensures that the talent is fully utilized; and ensures project staff assignment is aligned with the staffing plan Global Project Delivery Leadership.

• Helps to define and implement the Global Project Delivery vision and strategy; translates

this into key initiatives and priorities; develops and delivers against operating plans & project plans; achieves results in a global, virtual, and complex environment; tracks and measures progress

• Engages with leadership to help drive and implement company-wide and Global Project Delivery initiatives

• Leads by Example in creating a forward-looking culture of ownership and accountability;

delegates for development and growth; identifies and sets up high performers for success; is self-aware and a learner

• Occasionally gets involved in functional and enterprise-level work streams and initiatives

Qualifications(Minimum Required):

• University/college degree (Information Technology preferred) or certification in Information

Technology (Fortrea may consider relevant and equivalent experience in lieu of educational

requirements).

Experience (Minimum Required):

• Minimum of ten (10) years of IT experience in the related functional area - Clinical applications, Corporate/Commercial solutions, IT Infrastructure, or IT Cyber Security projects., including at least two (2) years of global project management responsibility ideally in a complex, virtual and matrix environment leading large multi-functional teams

• Working knowledge of regulatory requirements and IT technologies for the related functional area.

• Advanced computer skills (e.g., Microsoft Word, Excel, Project, and Power Point)

• Demonstrated vision, strategy and growth experience on project and functional level

• Broader level business/client relationships and business development experience

• Financial acumen (P&L, budget, forecast, resources etc.)

Preferred Qualifications Include:

• Master or other advanced degree

• Certifications in Project Management, Program management, SAFE, Agile, Scrum

• Global project management experience

• Understanding of Agile ways of working and Product mindset preferred

• Understanding of GxP Quality rules and regulations as it applies to delivering IT projects

Physical Demands / Work Environment:

• No physical demands / work environment factors defined at this time

Learn more about our EEO & Accommodations request here.