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New York, New York, United States
Hybrid
Not Available
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on Our Mission
We think the way businesses approach customer growth needs to be reinvented. We want someone who’s excited to help figure out what comes next.
For years, lifecycle marketing has been built around campaigns, segments, channels, and predefined journeys. But customers don’t follow the paths we create for them. They discover, adopt, and experience products on their own terms. And as AI changes how people interact with technology, those behaviors are evolving faster than ever.
We believe the future of growth is understanding what customers are trying to achieve, recognizing when we can help, and finding intelligent, creative ways to deliver value.
As Director, Provider Lifecycle Growth, you’ll have the opportunity to build that model at Zocdoc. You’ll rethink how we help providers discover, adopt, and realize value from an expanding set of capabilities.
This is a hands-on builder role. We don’t expect you to arrive with all the answers. We do expect you to challenge assumptions, move quickly, and be excited about discovering what works. You’ll report to the VP, Provider Growth and help define what lifecycle growth looks like in an AI-first world.
Your day-to-day is...
You’ll Enjoy This Role If You...
You’ll Be Successful in This Role If You...
Benefits
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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