Director, Loss Mitigation Strategy & Analytics

What’s Under the Hood

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

That’s Nice, But What’s the Job?

In short, as the Director, Loss Mitigation Strategy & Analytics, you will play a critical role at Bridgecrest by identifying, quantifying, and validating operating and strategic initiatives that drive profitability and performance. This role sits at the intersection of strategy, analytics, and operations, using data-driven insights to influence decision-making, improve customer outcomes, and optimize asset recovery while leading and developing a high-impact analytics team. 

In long, as the Director, Servicing and Strategy Analytics, you will be responsible for: 

• Formulating, developing, and instituting business strategies that drive company profit and long-term value 

• Partnering closely with operations to shape strategy, run pilots, and clearly communicate results and insights 

• Identifying, tracking, and forecasting the key drivers and transactions that impact organizational performance 

• Collaborating with operational leaders, business intelligence teams, and senior management to execute strategic initiatives 

• Leveraging data to communicate research findings and recommend actionable next steps for strategic and operational improvement 

• Developing loss mitigation strategies that improve customer performance on vehicles or optimize speed to asset recovery and maximize wholesale market value 

• Leading, mentoring, and developing an analytics team to deliver high-quality insights at scale 

So What Kind of Folks Are We Looking For? 

• Naturally curious thinkers who constantly ask why, what, and how and enjoy expanding their knowledge 

• Highly organized professionals with strong time management skills who can juggle multiple priorities and shifting deadlines 

• True multi-taskers who thrive in fast-paced, dynamic environments 

• Confident communicators with excellent verbal and written skills who can engage audiences from frontline partners to senior leadership 

• Analytical problem-solvers with strong reporting capabilities who can turn data into clear, timely insights 

• Detail-oriented individuals who take pride in accuracy, rigor, and thoughtful analysis 

The Specifics. 

• Bachelor’s degree in a quantitative field such as Analytics, Finance, Economics, Engineering, Mathematics, or a related discipline 

• 5+ years of experience in financial or operational analysis 

• Experience leading and developing a team of analysts 

• Experience with A/B testing, experimental design, and economic or financial analysis 

• Strong SQL, Snowflake, or related programming skills and advanced Excel skills 

Nice to Have. 

• Prior experience in customer behavior analytics 

• Python, DBT, Sigma 

• Prior auto finance experience 

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We’ll Celebrate.  Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!