When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Director – Master Data Management (MDM)
Location(s)
Pune
Job Description
Key Responsibilities:
1. Enterprise MDM Strategy & Ownership
- Define and own the enterprise MDM vision, strategy, and roadmap for Product and Customer domains.
- Establish EBX as the authoritative system of record and ensure consistent adoption across business units.
- Align MDM strategy with business priorities, regulatory requirements, and digital transformation initiatives.
2. Run Operations & Service Excellence
- Own MDM run operations globally, including SLAs, KPIs, service quality, and escalations.
- Ensure operational stability while enabling speed and agility for business change.
- Drive reduction of manual work, exceptions, and recurring operational issues.
3. Data Governance Leadership
- Design and institutionalize a formal enterprise Data Governance model.
- Establish and chair the Data Governance Council, with senior business and IT representation.
- Define and enforce data ownership, stewardship, policies, standards, and RACI models.
- Ensure governance is pragmatic, scalable, and business-aligned—not bureaucratic.
4. Data Quality & Executive Dashboards
- Own MDM and Data Quality (DQ) dashboards for Customer and Product domains.
- Establish baselines, targets, and executive reporting for data quality metrics.
- Drive measurable and sustained improvements in data accuracy, completeness, and consistency.
5. Customer MDM Transformation
- Lead completion of EBX platform upgrades and modernization.
- Improve Salesforce data quality by redesigning SAP → Salesforce Account data flows.
- Enable bulk-load and mass account creation across MDM, SAP, and Salesforce.
- Implement legal-entity hierarchies for strategic customer accounts.
- Resolve major business pain points, including re-implementation of Push-to-SAP.
6. Product MDM Transformation
- Establish and scale a Product MDM Center of Excellence (COE) in Pune.
- Hire, mentor, and lead PMDM teams
- Initial on-site leadership presence to establish operating model
- Drive tooling and process enhancements (e.g., Storm, local part creation).
- Lead updates to product documentation, forms, workflows, and lifecycle controls.
- Strengthen governance for ITC, COO oversight, HS/HTC, and ECCN compliance.
7. Data Model & Architecture Governance
- Lead enterprise data model rationalization aligned with eCommerce, CPQ, and Salesforce.
- Eliminate redundancy, inconsistency, and data duplication across systems.
- Ensure clean, canonical master data integration across SAP, Salesforce, CPQ, and downstream platforms.
8. Transformation, Simplification & Technical Debt Reduction
- Identify and eliminate historical design flaws and technical debt.
- Drive modernization of integrations, workflows, and controls.
- Ensure documentation, auditability, and compliance are embedded by design.
9. Executive Business Partnership
- Act as a trusted advisor to senior leaders across Sales, Product, Supply Chain, Finance, Compliance, and Operations.
- Translate strategic business needs into scalable MDM and governance solutions.
- Influence decision-making across functions without relying on direct authority.
Required Qualifications & Experience
- 15–20+ years of experience in MDM, Data Governance, or Enterprise Data Platforms
- Proven leadership of large-scale Product and Customer MDM programs
- Strong experience with TIBCO EBX or comparable enterprise MDM platforms
- Deep exposure to SAP, Salesforce, CPQ, and enterprise integrations
- Track record of leading global, cross-functional transformation initiatives
- Experience building and scaling teams, COEs, and vendor ecosystems
Preferred Characteristics
- Deep functional and technical understanding of MDM from strategy to execution for large & complex organization
- Effective stakeholder management, particularly with Sales leadership, Operations, Procurement and global IT counterparts.
- Proactive, hands-on leader with a continuous improvement mindset and strong sense of ownership.
- Capable of balancing day-to-day operational needs with long-term streamlining.
- Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.
