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San Francisco, California, United States
Hybrid
Not Available
We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.
Spring Fertility is seeking an innovative, hands-on technology transformation leader to help shape the future of how technology and artificial intelligence enhance the patient and employee experience. The Director of AI Transformation and Digital Patient Experience will lead the evaluation, development, implementation, and ongoing optimization of AI-enabled and digital solutions across the patient journey and broader organization. This individual will translate established business priorities and operational needs into thoughtful, scalable technology solutions that improve responsiveness, streamline workflows, strengthen continuity of care, expand team capacity, and drive operational efficiency.
This is an opportunity to bring emerging technology into a high-touch, patient-centered healthcare environment—ensuring that innovation meaningfully enhances the experience without compromising clinical safety, data privacy, empathy, or trust.
We are looking for a strategic thinker and pragmatic operator who can move seamlessly from identifying opportunities to evaluating solutions, managing technology partners, overseeing implementation, and measuring results. The ideal candidate understands how to leverage AI and digital innovation to solve real business challenges and deliver measurable value.
This is a technology transformation and solution delivery leadership role, not a traditional data science or AI model-development position. The Director will own the technology strategy and execution required to bring approved AI and digital initiatives to life, including solution architecture, build-versus-buy decisions, vendor selection and management, systems integration, implementation, governance, and ongoing performance optimization.
Working in close partnership with Strategy & Operations, clinical leadership, and operational teams, this leader will ensure technology initiatives align with organizational priorities and support the evolution of the patient and employee experience.
7+ years of experience in business transformation, technology enablement, or operational strategy, ideally within a fast-paced or entrepreneurial environment.
Demonstrated experience leading cross-functional initiatives, implementing technology solutions, and identifying opportunities to improve workflows, efficiencies, and cost effectiveness.
Strong business and technical acumen, including an understanding of systems architecture, technology integration, and emerging technologies such as AI.
Exceptional communication, stakeholder management, and influencing skills, with the ability to build relationships and drive alignment across all levels and functions of an organization.
Strategic, hands-on approach with the ability to translate business needs into actionable roadmaps, while rolling up their sleeves to support execution and implementation.
This is a full-time (40 hours a week/8 hours per day) exempt hybrid position located in one of our regions
The base salary range for this role is $165,000 - $210,000 annually. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
Investing in You Today and Tomorrow
Supporting your well-being
Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
Investing in your future
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance
*Temporary and contract roles may not be eligible for all benefits listed above
At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
Spring Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.
