Director of Audience Strategy and Distribution

Job Profile:

Administrative Operations Specialist 4

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides leadership and support in planning, managing, developing, and evaluating departmental strategy, initiatives and activities. 

Job Description:

Salary Range: $110,000 - $115,000 per year; DOE

Media Relations & Strategic Communications (MRSC) is looking for a Director of Audience Strategy and Distribution to expand the reach and impact of ASU’s stories, content and communications.

The director will work across editorial, creative, social media, media relations and broadcast platforms. The director will work with MRSC and university partners to identify priority audiences, develop distribution strategies, uncover new channels and partnerships, and use performance insights to help exceptional ASU content travel farther.

Media Relations & Strategic Communications is the central communications team for Arizona State University, one of the largest public research universities in the country. ASU is a new type of American university, one grounded in both excellence and access.

ASU is an R1 research university with more than $1 billion in annual research expenditures and is a national leader in microelectronics, engineering, space exploration, climate and sustainability, and more. In a given year, 200,000 people enroll at ASU either in person or online.

The Director of Audience Strategy and Distribution will report to the Vice President of Media Relations & Strategic Communications.

Essential Duties:

• Maintain an audience-first, channel-agnostic approach to content distribution.

• Introduce audience and distribution considerations early in planning, recommending the appropriate channels, formats, timing, packaging and content adaptations for different audiences.

• Develop and coordinate distribution plans for high-priority stories, announcements, campaigns and institutional initiatives, identifying priority audiences, desired outcomes, channel roles, timing, content adaptations, distribution partners and performance measures.

• Identify and prioritize the audiences most important to each initiative, distinguishing between broad awareness goals and efforts intended to reach specific communities, professions, industries, regions or stakeholders.

• Conduct and synthesize research on current and desired audiences using social listening, search behavior, channel analytics, media intelligence, subscriber data and other appropriate sources to identify behaviors, needs, strengths, challenges and opportunities for growth.

• Determine how one piece of content can be adapted for different audiences and contexts without compromising accuracy or quality.

• Identify opportunities to amplify and resurface priority content through coordinated distribution waves, follow-up angles, new formats, timely connections and partner distribution.

• Explore and identify podcasts, creators, professional associations, community organizations, niche publications, newsletters, digital platforms, syndication services and other partners that can help reach and activate new audiences.

• Audit all existing MRSC distribution channels, including YouTube, Instagram, LinkedIn, Salesforce Marketing Cloud and newsletters, assessing the reach, engagement, strengths and opportunities for improvement.

• Establish consistent definitions and methods for evaluating distribution performance.

• Create audience and distribution reports that translate performance data and audience trends into clear recommendations.

• Design and evaluate pilots involving new audiences, platforms, formats, partnerships and paid or organic distribution approaches, recommending whether successful practices should be scaled, revised or discontinued.

• Develop audience segments and personas and, in partnership with channel owners, recommend nurture strategies that grow and deepen relationships with priority audiences.

• Collaborate with other units and colleges across ASU to identify opportunities that benefit both central communications and the units.

• Work closely with the university Brand team to enhance distribution of MRSC-created content.

• Monitor changes in communications tools, platforms and audience behavior, and present recommendations regarding emerging approaches to enhance content distribution, audience development and engagement.

• Other duties as assigned.

Desired Qualifications:

• Seven or more years of demonstrated experience in audience development, digital distribution, integrated communications and media strategy, with a demonstrated ability of using data and insights to challenge norms and improve audience engagement.

• Agency experience is preferred.

• Proven hands-on experience in layered content creation, audience analysis and digital strategy, including translating data into strategic, actionable recommendations.

• Curiosity and an interest in innovation are essential.

• Proven knowledge and expertise in analytics and social media research tools and platforms.

• Demonstrated ability to build and maintain strong partnerships across creative, editorial, marketing, communications, analytics, and executive teams.

• Experience working in fast paced environment

Working Environment:

• Office is located in Tempe, AZ

• Frequent standing for varying lengths of time and walking moderate distances to perform work.

• Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds

• Regular use of standard office equipment, including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone, and associated computer/technology peripherals.

Department Statement: We tell and share the stories of one of the largest public research universities in the country through our team of internal reporters and editors, media and public relations veterans, and a full-service creative team. Our goal is to create content for, distribute content to, and create relationships with audiences around the globe.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.