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Remote
Remote only
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
SUMMARY:
The Director of Customer Data & Strategy leads our consumer data strategy, converting raw metrics into actionable insights that drive business growth and elevate client experiences. Sitting at the intersection of technical systems and executive goals, this role manages a cross-functional team of analysts and engineers to ensure trusted, high-quality customer information is accessible across the entire enterprise.
PRIMARY DUTIES:
COMPETENCY:
EXPERIENCE:
Required:
Preferred:
LANGUAGE SKILLS: Professional verbal and written English communication skills. Ability to articulate complex design decisions clearly to non-design executives, engineering leads, and business stakeholders.
QUALIFICATIONS / REQUIRED EDUCATION: Bachelor’s degree in Data Science, Statistics, Business, Marketing, Information Systems, or a related quantitative field
PHYSICAL DEMANDS: REMOTE. Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools. Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
WORK ENVIRONMENT: Remote
EXPECTED HOURS OF WORK: Monday through Friday, normal business hours.
TRAVEL: None.
Below is the pay range of this position for considered candidates based on qualifications and experience.
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .
