Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.
At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.
We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you’ll find a supportive culture where your contributions are impactful and recognized.
Joining our team means becoming part of a people-first culture where your development and success are a priority. If you’re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.
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What you will have an opportunity to do:
Position Overview
The Director of Food & Beverage is responsible for the strategic leadership and day-to-day operation of all food and beverage outlets, banquet operations, in-room dining, and culinary services. Reporting to the General Manager, this executive-level leader partners closely with the Executive Chef and Executive Committee to deliver exceptional guest experiences while achieving financial objectives and maintaining luxury service standards.
The ideal candidate is a hands-on hospitality leader with a proven background in luxury hotels or destination resorts, extensive banquet experience, and a passion for developing high-performing teams.
Essential Responsibilities
- Provide leadership and direction for all restaurant, lounge, banquet, catering, in-room dining, and culinary operations.
- Develop and execute strategies to increase food and beverage revenue, profitability, and guest satisfaction.
- Partner with the Executive Chef to create innovative dining concepts, seasonal menus, and memorable guest experiences.
- Monitor daily operations to ensure exceptional service standards throughout all outlets.
- Lead, mentor, and develop department managers and team members while fostering a culture of accountability and service excellence.
- Prepare annual operating budgets, forecasts, and business plans.
- Analyze financial performance, labor productivity, food and beverage costs, and operating expenses to achieve budgeted goals.
- Ensure compliance with health, safety, sanitation, and responsible alcohol service regulations.
- Collaborate with Sales & Catering to maximize banquet and event revenues while delivering flawless execution.
- Maintain quality assurance standards and respond promptly to guest feedback.
- Oversee purchasing, inventory controls, and cost management initiatives.
- Support marketing and promotional initiatives that enhance outlet visibility and drive revenue.
- Serve as Manager on Duty as required and participate as a member of the Executive Committee.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Culinary Management, or related field preferred.
- Minimum of 7 years of progressive food and beverage leadership experience within a full-service hotel, luxury resort, or destination property.
- At least 3 years in a Director of Food & Beverage or senior food and beverage leadership role.
- Strong background overseeing multiple restaurant concepts and high-volume banquet operations.
- Proven experience managing large departmental budgets, forecasting, labor management, and financial analysis.
- Demonstrated success developing teams and building a culture of service excellence.
- Excellent communication, coaching, and leadership skills.
- Knowledge of luxury hospitality service standards and food safety regulations.
- Experience with hotel property management and point-of-sale systems preferred.
Preferred Experience
- Luxury hotel or AAA Four-Diamond/Four-Star experience.
- Historic hotel or destination resort experience.
- High-volume banquet and wedding operations.
- Multi-outlet food and beverage leadership.
- Experience leading large management teams and union environments is a plus.
What You'll Bring
- Passion for hospitality and guest service.
- Strategic business acumen with a hands-on leadership style.
- Strong financial management and analytical skills.
- Ability to inspire and develop high-performing teams.
- Commitment to operational excellence and continuous improvement.
- Excellent organizational and problem-solving abilities.
The Mission Inn Hotel & Spa offers an opportunity to lead one of California's most iconic food and beverage operations, serving hotel guests, local patrons, weddings, social events, and large-scale corporate functions in a truly unique historic destination.
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What are we looking for?
Compensation:
$130,000
-
$165,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
