Portland, Oregon, United States
Onsite
Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.
Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs@pcc.edu.
Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.
Under the direction of the Dean of Institutional Effectiveness and Planning, oversees the Office of Institutional Effectiveness. Incumbents have overall accountability for providing leadership in long-range planning, program development, problem solving, and staff development in an assigned administrative department. Responds to inquiries from College departments, the community, and/or external agencies and supervises administrative services professionals, paraprofessionals, and technical/support staff. May serve as a member of the President’s Leadership Team.
Distinguishing Characteristics
The Department Director II is the second level in a three level Department Director series. The Department Director II is distinguished from other Department Directors by its responsibility for a department moderate in scope and complexity. Areas of responsibility require significant job knowledge base. The impact of work and decisions can affect the entire District and will have a longer impact than Level I positions.
Full Classification Description listing Typical Duties, and Knowledge, Skills, and Abilities for this position: https://www.pcc.edu/hr/employment/management-jobs/dept-dir2/https://www.pcc.edu/hr/employment/management-jobs/dept-dir2/
Minimum Qualifications:
Master’s degree in education, behavioral or social science, public policy, or related field with emphasis on research, planning and assessment activities related to higher education (relevant experience may substitute for the degree requirement on a year-for-year basis).
Five years of experience in research, planning and assessment activities related to higher education. Management and supervisory experience is desired.
Success Criteria: (throughout the screening process, you will be evaluated based on your demonstration of the following criteria):
- Data Literacy & Capacity Building: Demonstrated skill in designing and delivering data literacy initiatives and tools that empower non-technical academic and administrative leaders.
- Cross-Functional & Cross-Pathway Collaboration: Experience co-chairing college-wide governance committees, fostering cross-pathway collaboration, and building strong working relationships with Academic Affairs, Student Affairs, Human Resources, Finance, Operations, and executive leadership.
- Web Communication & Data Dissemination: Experience leading the redesign and management of public and internal web pages to make institutional information accessible and transparent to the broader college community.
- Technical & Statistical Proficiency: Familiarity and experience with SQL, statistical packages (R, Python, SPSS, or SAS), and modern dashboarding platforms (Tableau, Power BI, etc.), and use of generative AI-LLMs in research and decision-support.
- Futures Studies, Change Management & Operational Agility: Experience with strategic forecasting (including environmental scanning) and exceptional change management capabilities to support organizational growth, process improvements, and the integration of evolving division initiatives.
Preferred Qualifications:
- Education & Experience: Master's degree in Higher Education Administration, Institutional Research, Applied Statistics/Data Analytics, Public Policy, or a related quantitative or analytical field preferred (or equivalent extensive professional experience in institutional research, data analytics, or higher education leadership); Ph.D. or Ed.D. welcomed. A Bachelor's degree and a high level of relevant experience may substitute for a Master's degree.
- Leadership Experience: 4+ years of administrative and analytical leadership in institutional effectiveness, research, or strategic planning – preferably within a community college or university setting, supporting alignment with executive leadership and Dean portfolio objectives.
- Team Leadership: Proven track record of managing, coordinating, and/or mentoring multi-disciplinary teams across data analytics, programmer/analysts, labor market research, and/or strategic planning.
Preferred Advanced Knowledge
- Futures Studies & Strategic Planning: Familiarity with strategic forecasting, environmental scanning, and embedding "Futures Thinking" frameworks into organizational planning.
- Data Governance & Enterprise Architecture: In-depth knowledge of higher education enterprise data architecture, data stewardship principles, data quality management, and co-leading data governance frameworks in partnership with Information Technology leadership.
- Modern Data Warehousing & Self-Service BI: Expertise in data warehouse design concepts, ETL processes, and user-centered self-service business intelligence (BI) solutions that facilitate data-informed decision-making.
Institutional Metrics & Program Review Analytics: Deep understanding of developing, implementing, and communicating institutional success metrics, key performance indicators (KPIs), continuous improvement analytics, and aligning academic program review with college-wide strategic plans and budget cycles.
Survey Methodology & Research Infrastructure: Advanced knowledge of survey design, sampling methodologies, survey administration policies, and routine data collection frameworks.
- State/Federal Reporting & Accreditation Standards: Comprehensive knowledge of state and federal reporting requirements (e.g., IPEDS, financial aid compliance) and regional accreditation data integration (e.g., NWCCU standards).
The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:
A collaborative and inspiring campus community
Opportunities for learning and professional development
Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.
Comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs
Oregon PERS contribution - PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP
Tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement
PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
Generous Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Management and Confidential Employee Handbook
14.67 hours of vacation leave per month
1 day of sick leave per month
12 paid holidays
PCC Winter Break (when College is Closed)
24 hours of personal leave per year
More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits. Please email PCCBenefits@pcc.edu if you have any questions.
Minimum $113,994 to range midpoint of $139,642. Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.
Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
Veterans: DD214
Disabled Veterans: DD214 and Letter from the Department of VA
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.
