Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
In this position, you will own and manage a key segment of Xfinity Mobile’s device portfolio, including launch strategy and execution, in-life management strategy, and product performance. Strong candidates will possess experience in mobile technology, exceptional problem-solving skills, and the ability to work cross-functionally with internal and external teams to drive stakeholder alignment and hit business targets.
This highly visible role represents a unique opportunity to have a significant impact on a key growth business for Comcast. You will influence Xfinity Mobile’s value proposition and product roadmap as an expert in devices - driving alignment across the organization. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff, at this time.
Job Description
Core Responsibilities
- Collaborates with cross-functional teams to develop GTM strategy, execute flawless device launches, and minimize disruptions with portfolio transitions. This includes supporting teams with decision-making on pricing, channel assortment, merchandising, launch communications, demand planning, and write-downs.
- Demand forecasting across the device portfolio taking in numerous assumptions: overall business goals, promotional strategy, market dynamics, launches, marketing activities, product capabilities and enhancements
- Partners with cross-functional teams including Marketing, Sales, Supply Chain, Finance, Product Management, Channels, and Growth to meet overarching business objectives
- Manages and drives portfolio performance through KPI reporting and strategic insights
- Assesses market opportunities and create business cases for inclusion in feature roadmap
- Creates financial models, develops business cases and makes strategic recommendations for promotional activities
- Develop and help manage P&L for devices in partnership with finance and accounting
- Help manage relationships with OEM partners by setting expectations, uncovering growth opportunities, and negotiating terms
- Defines product, business and functional requirements. Provides product support and documentation and develops product materials.
- Actively monitors competitive activity and becomes source of truth on key product/business metrics and financials
- Supports the long-term MVNO strategy by partnering with business development teams
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned
Minimum Qualifications
- Track record with financial modeling and unstructured analytical data with exceptional business and financial acumen
- Strong analytical skills underscored by a strategic mindset. Able to think through complex operational challenges and recommend solutions in a rapidly changing business environment.
- Prior experience with budgeting and forecasting, high level of confidence in data analysis using Excel or like software
- Excellent written and verbal communication skills. Able to tailor communication style to diverse stakeholder groups (internal, external, technical, executive leadership, etc.)
- Experience in mobile technology including technology advancements, customer experience and industry developments
- Comfortable manipulating large datasets and creating reports to track performance
- Background in SQL or other programming language a plus
- Natural collaborator with excellent communication skills
- Must be disciplined and comfortable with ambiguity, possessing the maturity and capability to interact and influence across multiple levels in heavily matrixed organizations
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game–changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Business Case Design, Customer Experience (CX), Device Management, Financial Modeling, Mobile Services, Product Management, Product Marketing
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree (Required)
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
10 Years +
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
