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Fort Lauderdale, Florida, United States
Onsite
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
ShipMonk is one of the fastest-growing names in eCommerce fulfillment, and we're scaling fast. If you're a leader who thrives building and coaching elite sales teams, someone who raises the bar for everyone around you, and driven by the impact of building a world-class organization, this is your seat.
The Director of Sales is a full-time leadership role responsible for recruiting, coaching, and elevating a team of up to six Fulfillment Consultants, ShipMonk's frontline Account Executives. This leader owns the pipeline health, team performance, and revenue delivery of their entire group—setting the pace, removing obstacles, and developing talent. You'll shape ShipMonk's sales culture while driving organizational results.
When you lead your team into the market, you're representing a category leader merchants already want to hear from:
Lead, mentor, and develop a team of four Fulfillment Consultants. Conduct regular 1:1s, ride-alongs, deal reviews, and performance coaching sessions to sharpen each FC's selling skills, product knowledge, and professional growth. You're in the field coaching, setting standards, and leading by example.
Own pipeline health across your entire FC team. Drive consistent top-of-funnel activity, identify and remove bottlenecks that slow deal progression, and work proactively to accelerate close rates. You're accountable for the health and velocity of your team's pipeline.
Manage your team toward revenue targets and quota performance. Track individual and collective performance against goals, identify underperformers early, and course-correct before it impacts numbers. Hold your team to the highest standards and celebrate wins.
Champion rigorous CRM usage (Salesforce preferred) across the team. Ensure all deal stages, activity logs, contact records, and pipeline data are accurate and up to date. Data integrity is a discipline you model and enforce.
Deliver accurate weekly and monthly revenue forecasts for your FC team. Provide the SVP of Sales with timely, data-driven updates on team performance, deal status, risks, and opportunities. Be the voice of truth on your team's numbers.
Own the onboarding experience for new FCs, ensuring fast ramp-up times and a solid foundation in ShipMonk's products, sales methodology, and client engagement standards. Build playbooks, facilitate ongoing skills training, and create a culture of continuous improvement.
Partner cross-functionally with Marketing, Operations, Client Success, and Finance to align go-to-market strategy, share market feedback, and ensure a seamless handoff from close to onboarding. You're the bridge between your team and the organization.
Identify, evaluate, and develop strategic partnerships that create incremental pipeline and revenue opportunities for your team. Research and qualify potential integration partners, technology vendors, service providers, and ecosystem players that align with ShipMonk's go-to-market strategy. Own the outreach, relationship building, and deal structuring with prospective partners. Support partnership events, industry conferences, and co-marketing initiatives that strengthen ShipMonk's brand visibility and open doors with new prospects. Drive business development opportunities that emerge from existing customer relationships, partner channels, and market intelligence.
5+ years of B2B sales leadership or team management experience with a proven track record of building and scaling high-performing sales teams
Demonstrated ability to hire, coach, and develop sales talent while holding team members accountable to performance standards
Strong understanding of sales processes, pipeline management, and revenue forecasting
Experience in logistics, supply chain, 3PL, eCommerce, or SaaS sales strongly preferred
High proficiency in CRM platforms (Salesforce preferred) and ability to drive adoption and data discipline across a team
Demonstrated ability to build accurate revenue forecasts and present data-backed sales reviews to senior leadership
Exceptional coaching instincts. You give direct, actionable feedback and genuinely invest in the growth of others
High energy, self-motivated, and competitive. You hold yourself and your team to the highest standards
Ability to travel up to 25% of the time for client meetings, team events, and industry conferences
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
