At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Software Engineering – IntegrationJob Category:
People LeaderAll Job Posting Locations:
Titusville, New Jersey, United States of AmericaJob Description:
Johnson and Johnson is recruiting for a Director of Solution Engineering, Patient Experience. This position’s primary location will be Titusville, NJ with occasional domestic travel primarily in the NJ, PA area.
At J&J Innovative Medicine, what matters most is helping people live full and healthy lives. We focus on treating, curing and preventing some of the most devastating diseases of our time. And we pursue the most promising science, wherever it might be found. Our J&J Innovative Medicine Technology promise is to create a future where disease is a thing of the past by unlocking the power of people, technology, and insights. Do you want to be part of this mission? This critical leadership role is driving us to achieve this promise!
Every patient’s healthcare experience is unique and shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients and their caregivers, the decision to start or stop treatment is overwhelming. J& Innovative Medicine recognizes this and is passionate about experiences that are personalized, helpful, and hopeful. We believe technology is key to supporting patients throughout their journeys, and this role is pivotal to shaping those experiences!
The Director of Solution Engineering will play a pivotal role in shaping and executing our North America patient experience. The incumbent’s leadership will be instrumental in shaping the strategic vision, development, and optimization of J&J’s patient engagement and pharmacy platforms, including Salesforce Life Sciences Cloud, AWS, and other patient, call center, and healthcare system technologies. The Director will collaborate closely with cross-functional teams, stakeholders, to align Patient Experience solutions with business goals while ensuring a seamless customer experience and order fulfillment efficiency. The Director will define and execute the engineering vision, establish modern architectural patterns, and ensure solutions are scalable, compliant, and aligned to enterprise standards.
As a strong engineering leader, this Director will anticipate industry trends, respond to evolving customer demands, and foster a culture of experimentation to unlock high-value opportunities. This role will actively engage functional leaders across the organization to position our Patient Experience and Customer Solutions as a strategic differentiator and a catalyst for digital transformation.
Responsibilities:
Engineering Strategy & Architecture
Engineering Delivery & Operational Excellence
Platform Engineering & Technical Oversight
Cross-Functional & Enterprise Alignment
Platform Stability & Lifecycle Management
Data & Insights Enablement
Qualifications
Required
Education & Experience
Leadership & Delivery
Platform & Technical Expertise
Core Capabilities
Preferred
#JNJTECH
#LI-Hybrid
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Analytical Reasoning, Continuous Integration and Continuous Deployment (CI/CD) Pipeline, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Information Technology (IT) Infrastructure, Information Technology Strategies, Innovation, Leadership, Operations Management, Process Improvements, Program Management, Software Development Management, System Integration, Systems Analysis, Transparency Reporting, Workflow Automation
The anticipated base pay range for this position is :
The anticipated base pay range for this position is: $150,000- $258,750Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefitsWant to know if this job is worth applying to?
Titusville, New Jersey, United States of America, United States of America
Hybrid