Director of Student Success

**This is an on-site position and is not eligible for remote work. With opportunities available at more than 20 locations nationwide, you can explore multiple options for building your future with us.

Compensation: Up to $110,000 based on experience and qualifications

We are seeking a Director of Student Success to lead the day-to-day operations and performance of the campus Student Success and Career Services teams, with a focus on student retention, persistence, graduation, certification, and career outcomes.

As a key member of the campus leadership team, this individual will oversee the student experience from enrollment through graduation and career placement. The Director will lead and develop Student Success and Career Services professionals while partnering closely with Academic leadership to identify barriers, support at-risk students, and help students stay on track toward program completion and career success.

This is a highly metrics-driven role. We are looking for a hands-on leader who is comfortable analyzing student performance and outcome data, developing intervention strategies, coaching teams, and holding employees accountable to measurable results.

The ideal candidate combines strong people leadership with a genuine commitment to student success and understands that retention, graduation, certification, and employment outcomes are interconnected. This is an excellent opportunity for a leader who thrives in a fast-paced, performance-driven environment and wants to make a measurable impact on students' education and careers.

Job Responsibilities

Lead Student Success

• Develop and execute campus-wide retention and persistence strategies.
• Monitor student attendance, engagement, academic progression, and barriers to completion.
• Partner with Academic leadership to identify and support at-risk students.
• Ensure proactive coaching and intervention plans are implemented throughout the student lifecycle.

Drive Student Outcomes

• Oversee student progress toward FAA certification milestones and graduation.
• Ensure students remain on track for certification testing and program completion.
• Monitor graduation requirements, certification progress, and completion metrics.
• Lead graduation preparation, exit interviews, and transition planning.

Lead Career Success

• Oversee career coaching, resume development, interview preparation, and job search support.
• Build relationships with employers and industry partners to expand career opportunities for students and graduates.
• Monitor placement performance, including interviews, offers, employment verification, and graduate outcomes.
• Guide Career Services staff to achieve placement goals and continuously improve performance.

Develop High-Performing Teams

• Supervise, coach, and develop Student Success and Career Services staff.
• Set clear expectations, monitor performance, and hold team members accountable to student and career outcome goals.
• Foster a collaborative, student-centered culture focused on accountability and results.
• Partner closely with Campus Executive Directors, Academic leadership, and Corporate Student Success teams.

Use Data to Improve Results

• Monitor key performance metrics, including student retention, certification success, graduation rates, and graduate placement.
• Analyze dashboards and reports to identify trends, barriers, and opportunities for improvement.
• Develop and implement action plans based on performance data and student outcomes.
• Ensure compliance with FAA, accreditation, institutional, and regulatory requirements.

Represent Student Success Across Campus

• Lead New Student Orientation presentations.
• Coordinate career fairs, employer engagement events, and student success initiatives.
• Participate in commencement ceremonies and Program Advisory Committee (PAC) meetings.
• Support onboarding and training of new Student Success team members.
• Collaborate across campus to promote student engagement, persistence, completion, and career readiness.

Required Qualifications

• Bachelor's degree.
• Minimum 3 years of leadership experience in Career Services, Student Success, Student Affairs, Academic Advising, Higher Education, or Workforce Development.
• Experience leading teams and driving measurable performance outcomes.
• Demonstrated ability to lead through ambiguity, balance strategic thinking with hands-on execution, build new processes, and drive continuous improvement.
• Strong analytical skills with experience using data to improve student success or performance outcomes.
• Excellent communication, coaching, and leadership skills.
• Ability to thrive in a fast-paced, student-centered, performance-driven environment.

Preferred Qualifications

Experience in one or more of the following areas:

• Postsecondary or higher education
• Technical or vocational education
• Career college administration
• Student retention and persistence
• Graduate placement and employer engagement
• Career coaching
• Academic advising
• Workforce development

What We Offer - Work Where Benefits Work for You!

The compensation for this position pays up to $110,000 per year, based on experience, qualifications, geographic location, and other relevant factors. In addition to a competitive base salary, we offer a comprehensive benefits package, including:

• 401(k) and Matching: Secure your future with our competitive retirement savings plan.
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance from your first day of employment.
• Life Insurance: Peace of mind with life insurance options.
• Parental Leave: Support for new parents during important life transitions.
• Paid Time Off: Recharge with paid time off to promote work-life balance.
• Tuition Reimbursement: Support for continued education and professional development.
• Employee Assistance Program: Access to resources for personal and professional support.

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.