We are seeking an experienced and strategic Director of Picture Archiving and Communication Systems (PACS) to lead enterprise imaging technology across a large, nationwide outpatient imaging network of approximately 180 centers. In this senior leadership role, you will oversee the strategy, governance, performance, and evolution of critical imaging platforms, including PACS, Vendor Neutral Archives (VNA), and enterprise imaging solutions. You will drive large-scale technology transformations, strengthen system reliability and security, and optimize clinical workflows to support exceptional patient care. Working closely with executive leadership, physicians, clinical teams, and technology partners, you will align imaging investments with long-term organizational objectives. You will also champion innovation through automation, artificial intelligence, and next-generation imaging technologies. This is an opportunity to shape enterprise-wide imaging strategy while leading high-performing teams in a dynamic, growth-oriented healthcare environment.
- Lead enterprise imaging strategy: Develop and execute a comprehensive long-term strategy for PACS, VNA, enterprise imaging platforms, image exchange technologies, and related systems, ensuring alignment with clinical priorities, operational needs, and organizational growth.
- Oversee imaging infrastructure and performance: Ensure the availability, scalability, security, reliability, and efficiency of enterprise imaging systems supporting high-volume diagnostic imaging operations across approximately 180 outpatient centers.
- Drive technology transformation: Lead complex implementations, system upgrades, platform migrations, acquisitions, integrations, new-center deployments, and enterprise-wide imaging modernization initiatives.
- Establish governance and operational excellence: Define and maintain technology standards, governance frameworks, performance metrics, cybersecurity controls, and disaster recovery strategies to improve service quality, resilience, and operational consistency.
- Optimize clinical workflows: Collaborate with physicians, radiologists, clinical teams, and operational leaders to improve imaging workflows, physician productivity, system usability, and the overall patient experience.
- Manage strategic vendor relationships: Oversee technology vendors, service providers, and strategic partnerships, ensuring contractual accountability, service excellence, effective performance management, and alignment with business objectives.
- Champion innovation and emerging technologies: Evaluate and implement advanced imaging capabilities, automation tools, AI-enabled applications, and emerging healthcare technologies that improve efficiency, scalability, and clinical outcomes.
- Lead and develop high-performing teams: Coach, mentor, and develop PACS and imaging informatics professionals, establish clear performance expectations, provide constructive feedback, recognize achievements, and foster a culture of accountability and continuous improvement.
- Oversee budgets and technology investments: Manage operational performance, budgets, vendor expenditures, and strategic initiatives within the assigned area, ensuring responsible resource allocation and measurable business value.
- Build cross-functional partnerships: Work closely with IT, cybersecurity, compliance, radiology leadership, clinical operations, human resources, and executive stakeholders to deliver enterprise-wide objectives.
- Support organizational expansion: Provide imaging technology leadership for acquisitions, new facility openings, system integrations, and other strategic growth initiatives.
- Deliver measurable results: Within the first 6–18 months, improve system availability, reliability, user satisfaction, governance, and operational metrics while advancing modernization initiatives and strengthening enterprise imaging capabilities.
Requirements
- Education: Bachelor's degree in Healthcare Informatics, Information Systems, Radiologic Sciences, Healthcare Administration, Computer Science, or a related discipline is required. A master's degree in a relevant field, such as Healthcare Informatics, Information Systems, Business Administration, or Healthcare Administration, is preferred.
- Professional experience: At least 10 years of progressively responsible experience supporting PACS and enterprise imaging environments.
- Leadership experience: Minimum of five years managing technical, imaging informatics, or enterprise imaging teams, with demonstrated success in team development, performance management, and strategic execution.
- Enterprise imaging expertise: Extensive knowledge of PACS, Vendor Neutral Archives (VNA), enterprise imaging platforms, image exchange solutions, DICOM, HL7, and healthcare interoperability standards.
- Technology implementation and transformation: Proven experience leading complex enterprise imaging implementations, upgrades, migrations, integrations, acquisitions, and technology modernization projects.
- Healthcare operations experience: Required experience supporting multi-site healthcare organizations, with strong preference for candidates familiar with large-scale outpatient imaging operations.
- Platform knowledge: Experience with Intelerad is preferred, along with familiarity with enterprise imaging architecture and associated healthcare technology ecosystems.
- Clinical and operational understanding: Strong knowledge of radiology workflows, physician requirements, clinical operations, healthcare technology infrastructure, and the operational demands of high-volume imaging environments.
- Cybersecurity and compliance: Understanding of healthcare cybersecurity practices, regulatory requirements, data governance, system resilience, and disaster recovery planning.
- Vendor and stakeholder management: Demonstrated ability to manage enterprise technology vendors, negotiate and maintain strategic partnerships, and communicate effectively with executive leaders and clinical stakeholders.
- Innovation and digital transformation: Experience evaluating or deploying automation, AI-enabled imaging applications, and emerging healthcare technologies is preferred.
- Strategic and analytical thinking: Ability to translate business and clinical objectives into actionable technology roadmaps, establish meaningful performance indicators, and use data to guide decisions and continuous improvement.
- Communication and interpersonal skills: Excellent leadership, communication, collaboration, and problem-solving abilities, with the capacity to build trusted relationships across technical, clinical, and executive teams.
- Leadership approach: A patient-first mindset, strong accountability, sound judgment, and a commitment to service excellence, team engagement, and organizational growth.
Benefits
- Competitive compensation: Competitive wages commensurate with experience, qualifications, and the scope of the role. A specific salary range was not disclosed in the original posting.
- Remote work: Fully remote working arrangement within the United States.
- Work-life balance: No nights, on-call duties, or weekend work.
- Healthcare coverage: Medical, dental, and vision insurance.
- Retirement savings: Eligibility to participate in a 401(k) plan.
- Paid time off: Paid holidays, paid time off (PTO), and sick leave.
- Pet insurance: Access to pet insurance benefits.
- Strategic leadership opportunities: Influence enterprise imaging strategy and technology investments across a nationwide outpatient imaging network.
- Professional development: Opportunities to lead large-scale transformation initiatives, develop high-performing teams, and advance innovation in healthcare technology.
- Meaningful organizational impact: Contribute directly to imaging system reliability, clinical workflow efficiency, physician productivity, patient experience, and long-term business growth.
