Director, Platform Engineering

The Mission 
Join a high-growth healthcare SaaS provider dedicated to transforming patient outcomes through seamless technology. We’re looking for a strategic platform leader to scale our engineering culture, strengthen our cloud infrastructure, refine our technical roadmap, and mentor a high-performing team. 

The Role 
As Director of Platform Engineering, you will bridge business strategy, product delivery, and reliable technical operations. You will oversee the evolution of our cloud platform, developer tooling, deployment practices, observability platforms, and shared engineering services, with a focus on scalability, reliability, security, team velocity, and developer experience. This role will help mature our GitOps operating model, including ArgoCD-driven Kubernetes delivery, environment consistency, deployment visibility, and auditable change management. 

What You’ll Do 

• Lead & Mentor: Manage and grow a multi-functional platform engineering team, fostering a culture of ownership, operational excellence, and strong internal customer partnership. 

• Platform Architecture: Define and guide the architecture of shared platform capabilities, including cloud infrastructure, CI/CD, GitOps delivery with ArgoCD, observability platforms, identity, developer tooling, and reusable services that support full-stack product teams using C#/.NET, React.js, and SQL Server. 

• Cloud & Reliability Strategy: Drive our AWS infrastructure strategy, leveraging cloud-native services, automation, containerization, monitoring, and incident response practices for high availability and performance. 

• Observability & Operational Insight: Champion a modern observability strategy across applications, infrastructure, and data services, including metrics, logs, traces, dashboards, alerting, SLOs, incident response workflows, and executive-level visibility into platform health and customer-impacting reliability trends. 

• ArgoCD & GitOps Delivery: Establish and improve ArgoCD-based deployment patterns for Kubernetes workloads, ensuring Git remains the source of truth for environment configuration, release promotion, drift detection, rollback, access separation, and auditable production change control. 

• Compliance First: Ensure all engineering practices meet rigorous security standards (HIPAA, SOC2, & PCI). 

• Strategic Enablement: Partner with Product, Engineering, Security, and Design to define platform milestones, reduce delivery friction, and enable product teams to iterate confidently toward long-term initiatives. 

What You Bring 

• Experience: 8+ years in software, infrastructure, platform, or DevOps engineering with 3+ years in a senior leadership role. 

• Technical Depth: Proven track record leading teams that build and operate scalable SaaS platforms. Competency with AWS, Kubernetes, infrastructure automation, CI/CD, ArgoCD, GitOps practices, observability platforms, with the ability to guide platform standards across monitoring, alerting, tracing, deployment automation, and production readiness. 

• Communication: Ability to translate complex technical concepts for non-technical stakeholders. 

• Project Management: Ability to break down complex and long running projects into reasonable milestones that can be used to show progress to stakeholders and keep the ball moving. 

Why Us? 

• Our Mission: To provide the leading software and services platform to help children and adults diagnosed with autism and related IDDs, and those who serve them. 

• AI-First Innovation: Leverage generative AI technology to enhance team velocity and offer cutting-edge products to our customers. 

• Award-Winning Culture: We are proud to be recognized as a premier employer, consistently earning top spots on "Best Places to Work" lists by regional and national awards programs. 

• Exceptional Peers: You’ll collaborate with a talented team of engineers and innovators who are as fun to work with as they are dedicated to excellence. 

• Challenging Problems: From scaling a high-traffic SaaS platform to navigating complex HIPAA compliance and data security, you will tackle some of the most rewarding technical challenges in the industry.