Director, Product Management

Accountabilities:

Define product strategy and vision: Establish and communicate a compelling product vision, strategic direction, and multi-year roadmap across the portfolio, ensuring alignment with corporate objectives, customer expectations, and financial goals.
Lead portfolio management: Oversee product investments and prioritization across agentic AI workflows, operational workflow systems, and enterprise services, balancing business value, customer needs, technical feasibility, and long-term scalability.
Establish product management standards: Develop and implement consistent operating models, governance frameworks, prioritization methodologies, documentation standards, and best practices across product teams.
Drive strategic business growth: Partner with executive leadership to identify new market opportunities, strengthen competitive differentiation, and develop initiatives that support sustainable growth and measurable business performance.
Advance AI and intelligent automation: Lead the integration and adoption of agentic AI, intelligent automation, analytics, and emerging technologies to modernize workflows, increase operational productivity, and improve business outcomes.
Collaborate on technical strategy: Work closely with Engineering leadership to align product roadmaps with scalable architecture, enterprise integrations, technical capabilities, and successful delivery practices.
Build and develop product teams: Recruit, mentor, and develop Product Managers, Product Owners, and other product professionals, fostering accountability, collaboration, strategic thinking, and continuous professional growth.
Establish performance measurement: Define and monitor product KPIs, operational metrics, and business outcome indicators to evaluate portfolio performance, measure return on investment, and guide future decisions.
Champion customer-centric product development: Promote user research, market analysis, customer feedback, experimentation, and iterative improvement to ensure products address real customer challenges and deliver meaningful value.
Drive cross-functional alignment: Coordinate with Operations, Engineering, Data, Sales, Marketing, Customer Success, and executive stakeholders to align priorities, resolve dependencies, and deliver integrated product initiatives.
Sponsor strategic initiatives: Serve as executive sponsor for critical product programs, ensuring clear objectives, appropriate resource allocation, stakeholder engagement, and successful execution.
Monitor markets and emerging technologies: Assess competitive dynamics, industry developments, customer expectations, and technological advances to inform product direction and investment decisions.
Strengthen delivery and governance: Ensure product teams maintain clear documentation, effective prioritization frameworks, consistent development practices, and disciplined execution across the product lifecycle.
Promote scalability and reuse: Identify opportunities to standardize capabilities, reuse technology components, and create consistent product experiences across platforms, business units, and service lines.
Support continuous organizational improvement: Undertake additional responsibilities and strategic projects as required to advance product objectives and broader business priorities.
Requirements:
Extensive product management experience: At least 10 years of experience in Product Management, including leadership of complex enterprise software products, platforms, or technology organizations.
Leadership experience: At least five years of experience leading Product Managers, Product Owners, or cross-functional product teams, with a proven ability to develop talent and drive strong team performance.
Strategic product leadership: Demonstrated success defining and executing product strategies that deliver measurable business results and align with corporate priorities, operational requirements, and financial objectives.
Enterprise technology expertise: Experience managing product portfolios involving workflow platforms, automation solutions, AI-enabled products, enterprise applications, or software-as-a-service (SaaS) technologies.
Business and financial acumen: Strong understanding of investment prioritization, business performance metrics, and value-driven decision-making, with the ability to evaluate initiatives based on strategic impact and expected returns.
Data-driven decision-making: Advanced analytical skills and experience establishing KPIs, evaluating product performance, interpreting operational data, and using measurable outcomes to guide portfolio decisions.
Digital transformation experience: A track record of leading workflow modernization, process optimization, digital transformation, or operational productivity initiatives.
Technical fluency: Strong understanding of APIs, integrations, data platforms, cloud technologies, automation solutions, and enterprise software architecture, with the ability to collaborate effectively with technical leaders.
Executive stakeholder management: Proven ability to influence senior leadership, communicate strategic recommendations, manage competing priorities, and build alignment across multiple business functions.
Team development capabilities: Demonstrated success building, mentoring, and developing high-performing product teams while establishing a culture of accountability, innovation, and continuous improvement.
Exceptional communication skills: Excellent written, verbal, and presentation skills, including the ability to translate complex technical concepts and product strategies into clear business recommendations.
Modern product development expertise: Strong knowledge of Agile methodologies, contemporary product operating models, roadmap management, and cross-functional product delivery.
Healthcare or regulated industry experience (preferred): Experience in healthcare technology, healthcare operations, revenue cycle management, or another regulated industry is advantageous but not required.
Educational qualifications: A bachelor's degree in Business, Technology, Engineering, Healthcare Administration, Computer Science, or a related discipline is required. A master's degree, such as an MBA, MHA, MS, or equivalent qualification, is preferred.
Remote work readiness: Ability to work independently from a quiet, distraction-free home workspace with sufficient room for workstation equipment and a secure internet connection providing download speeds above 20 Mbps and upload speeds above 10 Mbps.
U.S. employment eligibility: Must be eligible to work in the United States and able to complete applicable employment verification and background screening requirements.
Benefits:
Remote work flexibility: Work remotely from anywhere within the United States, with the autonomy to manage your work in a home-based environment.
Strategic leadership opportunity: Shape product strategy and portfolio investments across enterprise platforms, intelligent automation, and AI-powered solutions.
Meaningful business impact: Contribute to initiatives designed to improve healthcare operations, optimize revenue recovery, enhance productivity, and support healthcare providers.
Collaborative environment: Partner with executive leadership and cross-functional teams spanning Product, Engineering, Operations, Data, Sales, Marketing, and Customer Success.
Professional development: Opportunities to strengthen leadership capabilities, expand expertise in emerging technologies, and influence enterprise-wide product management practices.
Innovation-driven culture: Work in an environment that values continuous improvement, customer-focused solutions, modern technology, and data-informed decision-making.
Team leadership and development: Build, mentor, and empower product professionals while establishing scalable processes and practices that support long-term organizational success.
Inclusive workplace: A commitment to equal employment opportunity and fair employment practices, welcoming candidates from diverse backgrounds and experiences.