Director - RA Resource, Analytics and Insights Lead

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Director - RA Resource, Analytics and Insights Lead

Regulatory Affairs Business Operations – RA Human Capital

On site 3 days/week

POSITION OVERVIEW:
This role reports into the head of RA Human Capital which sits within RA Business Operations. RA Business Operations is key group within the broader global Regulatory Affairs organization and is a strategic partner and advisor to other Regulatory Affairs functions and teams and their partners and stakeholders. RA Business Operations helps ensure that the worldwide Regulatory Affairs organization operates with the highest standards of quality, efficiency and compliance, while further supporting strategic decision-making and continuous improvement. RA Business Operations provides a broad range of expertise and services such as: operational excellence, best practices, knowledge management, business process and continuous improvement, performance metric setting and reporting, quality and compliance monitoring and reporting, vendor and resource management, training and education for RA colleagues and their partners and stakeholders, and more.  

In this role, you will be accountable for the end-to-end resource management capability for Regulatory Affairs. You will provide accurate and timely insights and resource recommendations based on the data that enable strategic decision-making regarding headcount utilization and needs at an organizational level. You will be responsible for the overall influence and impact of the resource management capability.  You will play a highly influential role, in partnership with the Regulatory Affairs Leadership Team, in the workforce planning process to maintain appropriate headcount levels and skillsets across Regulatory Affairs in alignment to the demand and financial plan. You enjoy working with people at all levels and complex datasets. You have an expert understanding of the 3 pillars of resource management (named resourcing, resource forecasting, and strategic workforce planning). 

By aligning talent to strategic priorities, this role enables the organization to meet critical submission deadlines, maintain compliance, and ensure a future ready workforce.  This role is highly collaborative reflecting the way in which our resourcing reality is also tied to vendors, technology, process, performance excellence, cross-functional governance, and other capabilities. We seek to not just identify resource constraints but to creatively solve for them.

As part of the RA Business Operations extended leadership team you will have the opportunity to support across disciplines and help build an integrated suite of Centres of Excellence. 

You may manage a team of direct reports and may have indirect reports, with responsibility to lead other people managers. You will routinely represent RA Business Operations to a wide variety of stakeholders and partners, including within and outside of RA. You will routinely lead special projects. You will have a systems-thinking mindset, a passion for operational excellence, and the ability to drive cross-functional collaboration.
 

EXAMPLE RESPONSIBILITIES:

• Own the data quality, infrastructure, and business practices related to resource management.
• Leads special projects and pilots that advance the capabilities of RA Business Operations.  
• Provide support across Business Operations capabilities as needed (Vendor Management, Business Process Excellence, Inspection Readiness, Business Process Excellence, Change Management, Communications and Engagement)
• Makes significant contributions to short- and long-range RA strategies, plans, and infrastructure development, and Development, RSQ and RA-wide initiatives and evolutions.  
• Collaborate within Human Capital (Resource Management and Vendor Management) to drive holistic internal/external resourcing strategies across RA
• Embed resource management concepts and influence the culture and practices across RA as it pertains to managing demand, increasing capacity, developing talent in line with strategy, and creative solutioning.
• Build relationships and trust with a network of leaders and sub-functional spoke contacts to influence and deliver the goals of resource management and Business Operations
• Manage difficult conversations including headcount discussions, prioritization, and interrogation of data quality
• Lead yearly Strategic Workforce Planning cycles in partnership with Head of Human Capital. Track and drive changes to address gaps identified in workforce.
• Oversee the maintenance of algorithmic forecasting (Planisware) in collaboration with others on the Human Capital team to improve algorithm accuracy and leadership understanding of resource trends.

• Orchestrate across RA leadership, Finance (LE cycles) and HR to enable the workforce needed to drive our portfolio.
• Aligns resource data and planning efforts to facilitate decision-making forums, including capacity planning and initiative review meetings.

• Provides guidance and recommendations, based on data, of the future resource needs for latest estimate/year end processes, etc. for Regulatory Affairs functional areas as needed. This role is the consultant to the business on all things resourcing related.
• Partners with the Regulatory Affairs Leadership Team to develop mitigation plans to address gaps in demand and capacity in collaboration with the Human Capital Lead and Vendor Governance.
• Provides formal and informal training of resource concepts, processes, tools, and reports.
• Oversee technical administration of Planisware and Smartsheet Resource Manager tools in collaboration with Human Capital team members and Performance Excellence Infrastructure Lead
• Continual improvement and maturation of Resource Management capability
• Develop performance and resource management guidelines and training materials for team leads and project managers.

REQUIREMENTS:

We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role.

Minimum Education:

• MA / MS / MPH / PharmD / PhD with 8+ years Regulatory Affairs, resource and/or project management
• BA / BS with 10+ years Regulatory Affairs, resource and/or project management
• Experience managing complex projects and implementations.

• Planisware, Smartsheet (including Resource Manager, Control Center), or other named resourcing experience required.
• Knowledge of resourcing and forecasting methods and applicable tools for tracking and forecasting needs.
• Preferred candidates will demonstrate relevant cross-Business Operations skillsets beyond Resource Management including Performance Management, Business Process Excellence, Change Management, Communications and Engagement, etc.

• Experience creating insightful reports, presentations, and forecasts that allow for actionable, strategic decision making.

• Strong understanding of the research and drug development life cycle processes, roles and systems required.
• Ability to influence and drive decisions without direct authority.
• Demonstrated negotiation, problem solving, critical thinking and facilitation skills.
• Strong quantitative reasoning and analytical ability.
• History of motivating others with a positive attitude to deliver to important milestones while maintaining a positive, transparent, and collaborative team environment.
• Ability to establish priorities, operate with a sense of urgency and collaborate (interpersonal, relationship management) with cross functional team members.
• Ability to proactively gather, interpret and evaluate information from a variety of resources to make decisions and recommendations.
• Proven ability to multitask in order of priority in a deadline driven environment with optimal efficiency and accuracy.
• Ability to communicate in a clear and concise manner.
• Ability to support a team-oriented, highly matrixed environment.

• Ability to execute multiple tasks as assigned.
• When needed, ability to travel.

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company.  Except if otherwise provided by applicable law, all  employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws).  Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.