Summary

The Director, Reporting and Business Analytics provides business ownership and oversight of enterprise business Reporting and Analytics tools and services, including managing the preparation of a variety of budgetary, staffing, forecasted and financial data, accounting, and analysis of such data.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• In direct partnership with IT promotes the overall vision and strategies of the enterprise.  Ensure the effective execution of the organization’s BI strategy and objectives by collaborating with business and IT stakeholders and SMEs on the overall business intelligence strategy at Medimpact;
• This position is responsible for leading the business reporting and analytics strategy and execution of product enhancements and end-of-life planning for multiple products and services from concept through deployment and sunset planning. Ensures products and services are successful, meet corporate operational excellence criteria and support revenue goals.
• Provides oversight for assigned products and services, including annual strategic product planning; revenue and expense budgeting and forecasting; pricing; sales strategy development and facilitation; product positioning, packaging, and messaging; marketing and sales material development; product training, product testing, assessment, and support; RFP support; and product demonstrations.
• Identifies measurable KPIs with monitoring/reporting solutions in partnership with business and IT ownership. Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses and capital expenditures;
• Institute and ensure adherence to guidelines and best practices for design, coding,  quality assurance, and user acceptance testing of Business Intelligence solutions. Ensure compliance policies are satisfied and that the teams work product is HIPAA compliant;
• Institute and ensure adherence to policies and procedures that affect high levels of service, high quality solutions, and promote value and efficiency;
• Proactively identifies and implements the adoption of new technology following industry’s best practices in order to streamline processes.

Supervisory Responsibilities        

Manages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BA/BS Degree or equivalent; plus 10 years’ related experience; 10 years of SME in respective area(s); (or equivalent combination of education and experience); and 8 years supervisory experience; Supervisory experience may be substituted with 10 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader at the Director level or above that must be  completed within 12 months in new position. 

Computer Skills

• Power BI
• Working knowledge of SQL (Oracle and SQL Server syntax)
• Basic skills with data query tools (i.e. TOAD, SQL Server Management Studio)
• Basic knowledge of data modeling principles and tools
• Good working knowledge of relational databases
• MS Office Suite

Certificates, Licenses, Registrations

• Advanced training and/or certification in Power BI preferred
• Project Management Professional (PMP) Certification preferred

Other Skills and Abilities

• Ability to effectively balance a high volume of work; detailed oriented and organized. 
• Ability to appropriately schedule and prioritize multiple projects to ensure timely and effective delivery
• Excellent problem resolution, judgment and decision-making skills.
• Demonstrated staff management and organizational leadership skills 
• Must be highly motivated, a quick learner as well as can work independently and direct the work of a team driving solutions
• Must be flexible and capable of juggling multiple priorities with a willingness to do what it takes to meet critical deadlines.
• Excellent communication (written and verbal) as well as strong interpersonal skills to effectively facilitate meetings and work in a team environment.   
• Excellent written and verbal communications skills with emphasis on translating technical concepts to non-technical audiences. Outstanding numeric, verbal, written, presentation, logic, and analytical skills. 
• Familiarity with PBM business model (plans, programs, and practices) as well as pharmaceutical practices (nomenclature, medications) preferred.

Reasoning Ability

• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Language Skills    

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.    

Competencies To perform the job successfully, an individual should demonstrate the following competencies: