This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Revenue Operations & Systems based in the United States.
This is a senior, hands-on operations leadership role at the intersection of Revenue Operations, Deal Operations, and go-to-market technology.
You will translate commercial strategy into scalable processes, governance, systems, and workflows that help revenue teams execute efficiently.
The role oversees the full order-to-contract lifecycle, including pricing, quoting, deal desk, renewals, and period-end processes.
You will also guide the evolution and governance of a critical GTM technology ecosystem, with a strong focus on Salesforce, automation, and AI-assisted workflows.
As a key connector between Finance, Sales leadership, Operations, and Systems, you will drive alignment and create reliable handoffs across the revenue organization.
The position combines people leadership, strategic planning, operational problem-solving, and technology optimization in a fast-paced SaaS environment.
It is ideal for an entrepreneurial leader who enjoys building scalable infrastructure, developing teams, and using technology to create measurable business impact.
Accountabilities
- GTM Strategy Execution: Partner with Sales leadership and executive stakeholders to translate go-to-market strategy and insights into field-ready processes, system requirements, governance frameworks, and clearly documented policies.
- Cross-functional alignment: Act as the connective layer between Finance, Sales, Deal Operations, GTM Systems, and Enablement, ensuring effective handoffs, shared priorities, and rapid resolution of operational issues.
- Revenue Operations Planning: Own the RevOps request and ticketing process, establish operating rhythms, and design governance mechanisms that enable Deal Operations and GTM Systems to operate efficiently.
- Technology governance: Oversee user access and AI credit utilization across the GTM technology stack, conduct regular access audits, monitor technology spend, evaluate new tools, and direct integrations.
- Deal Operations leadership: Lead the team responsible for pricing operations, quoting, deal desk, approvals, renewals, and the broader order-to-contract lifecycle.
- Finance partnership: Own the operational handoff from executed contracts to Finance, escalating deal structures or contract terms that could affect billing, collections, or cash flow.
- Period-end execution: Lead close-of-period activities, validate booking accuracy, and partner with Finance on reconciliation and resolution of deal-related issues.
- Automation and AI: Identify and implement opportunities to automate order-to-cash and GTM workflows, reducing manual effort, improving cycle times, and increasing operational leverage.
- Systems oversight: Direct the Systems team in managing and evolving the GTM technology ecosystem, ensuring platforms are integrated, healthy, scalable, and aligned with business priorities.
- Continuous improvement: Ensure recurring system issues are addressed at their source through process improvements or configuration changes, while supporting field teams with timely operational solutions.
- People leadership: Develop and coach high-performing teams, foster accountability and ownership, and ensure contractors and external partners deliver against quality and budget expectations.
Requirements
- Experience: 8–12 years of experience in Revenue Operations, GTM Operations, or a closely related discipline, with a demonstrated ability to translate business strategy into practical operational processes.
- Leadership: Proven experience managing and developing teams, setting clear expectations, driving performance, and creating a collaborative, accountable operating culture.
- SaaS expertise: Experience working in a high-growth SaaS or private-equity-backed environment, ideally within a complex and rapidly evolving commercial organization.
- Salesforce expertise: Strong knowledge of Salesforce, including the ability to evaluate architecture and configuration decisions, identify optimization opportunities, and translate business requirements into actionable system specifications.
- Deal Operations: Strong understanding of quoting, CPQ, deal desk processes, approval workflows, pricing operations, renewals, and order-to-contract mechanics.
- Strategic partnership: Excellent communication and stakeholder-management skills, with the ability to work effectively with Sales and GTM leaders, Finance, technical teams, and executive stakeholders.
- AI and automation: An AI-curious, technology-forward mindset with a strong understanding of how automation and AI can improve GTM productivity and help build a more scalable Revenue Operations function.
- Problem-solving: Comfortable operating in ambiguous, fast-moving environments, identifying root causes, balancing competing priorities, and developing practical solutions.
- Execution: Highly organized and results-oriented, with the ability to manage multiple workstreams, governance requirements, systems priorities, and operational deadlines simultaneously.
Benefits
- Competitive benefits package designed to support employees’ health, wellbeing, and financial security.
- Fully remote opportunity within the United States.
- High-performance, accountability-driven culture with significant ownership and autonomy.
- Opportunity to lead and develop teams while shaping critical Revenue Operations infrastructure.
- Technology-forward environment with meaningful opportunities to apply AI and automation.
- Strong focus on professional growth, continuous learning, innovation, and career development.
- Collaborative and results-oriented environment that values purposeful teamwork and independent ownership.
- Opportunity to make a measurable impact on GTM efficiency, revenue operations, and business growth.
- Inclusive workplace committed to diversity and equal employment opportunity.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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