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Puerto Rico, United States
Onsite
LEGENDS GLOBAL is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component, feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
The Role
Legends Global, has an excellent opening for a The Director of Security at the PR Convention Center. The director of security provides strategic leadership for all security, life safety, emergency preparedness, and risk management functions at the Puerto Rico Convention Center, Antiguo Casino Building, and related assets. As the organization’s senior security leader, this role establishes security strategy, policies, standards, and risk mitigation initiatives while overseeing security operations through the Manager of Security and other security leaders. The Director is responsible for protecting people, facilities, and organizational assets, managing security budgets and technology investments, driving continuous improvement, and ensuring a safe, secure, and service-oriented environment aligned with organizational objectives.
Essential Duties
1. Provides strategic leadership and direction for the Security Department, establishing the department's vision, strategic objectives, priorities, policies, standards, and long-term initiatives in alignment with organizational goals. Holds the Manager of Security and other security leaders accountable for effective execution of established strategies and standards.
2. Leads the organization's security risk management program, including the identification, assessment, prioritization, and mitigation of physical security, operational, event-related, and emerging risks. Evaluates potential organizational exposure and recommends appropriate risk acceptance, mitigation, or corrective actions to executive leadership.
3. Advises the General Manager and executive leadership on security matters, providing analysis, recommendations, incident trends, risk assessments, emerging threats, regulatory considerations, and strategic options that may affect employees, guests, clients, facilities, events, or organizational assets.
4. Establishes and maintains the security governance framework, including departmental policies, procedures, standards, protocols, accountability measures, and compliance requirements. Ensures policies remain current and aligned with operational needs, applicable requirements, industry practices, and identified risks.
5. Provides strategic oversight of daily and event security operations without assuming the Manager's day-to-day operational responsibilities. Establishes service and performance expectations and reviews operational results, significant incidents, staffing effectiveness, security trends, and corrective actions to ensure consistent execution.
6. Establishes departmental performance metrics and accountability mechanisms and conducts periodic reviews of security performance, incident trends, staffing effectiveness, response capabilities, compliance, and service standards. Directs corrective action and continuous improvement initiatives when performance or risk indicators require intervention. Participate in directors weekly meetings, quarterly meetings.
7. Develops and manages the annual Security Department budget, including operating expenses, staffing requirements, equipment, technology, training, contracted services, and other resources. Develops and prioritizes capital improvement initiatives based on risk, operational requirements, return on investment, and organizational priorities.
8. Leads the strategic planning and evaluation of security technology and systems, including CCTV, access control, fire and life-safety systems, communications, surveillance, emergency notification, and other emerging technologies. Evaluates system effectiveness and develops recommendations for enhancement, replacement, or integration.
9. Directs the organization's strategic emergency preparedness and response framework, including emergency plans, business continuity considerations, crisis response protocols, disaster preparedness, and annual emergency exercises. Reviews drill results and significant incidents and ensure organizational-level corrective actions are implemented.
10. Provides executive leadership to the Security Committee and facilitates cross-functional collaboration with Operations, Facilities, Event Management, Human Resources, Finance, Legal, and other departments to address company-wide security and risk matters.
11. Develops and maintains strategic relationships with external agencies and stakeholders, including local, state, and federal law enforcement, fire and emergency response agencies, governmental authorities, security partners, vendors, contractors, and other relevant organizations. Represents the organization in security-related meetings and initiatives when appropriate.
12. Oversee the organization's security training strategy, establishing required training standards and competency expectations for security personnel and coordinating appropriate security awareness and emergency preparedness training for employees, vendors, contractors, and other stakeholders.
13. Provides strategic oversight of investigations and significant security incidents, ensuring appropriate protocols are followed, material incidents are escalated, documentation is maintained, root causes are evaluated when appropriate, and corrective actions are implemented.
14. Conducts or directs periodic security assessments, audits, vulnerability assessments, and physical security surveys to evaluate the effectiveness of existing safeguards and identify opportunities for improvement.
15. Oversee security vendor and contractor strategy, including service standards, performance expectations, contract requirements, and periodic evaluations. Partners with Procurement and other appropriate departments regarding the selection, evaluation, and management of security-related services and products.
16. Ensures appropriate documentation and reporting of security risks, deficiencies, incidents, audits, corrective actions, and performance trends, maintaining accurate records that support executive decision-making, compliance, and continuous improvement.
17. Leads and develops the Security leadership team, establishing clear expectations, developing leadership capability, identifying succession and development needs, and ensuring the Manager and supervisors have the resources, direction, and accountability necessary to execute the security strategy. The Director provides strategic oversight of security operations, while holding the Manager of Security and other security leaders accountable for effective day-to-day execution.
18. Monitors emerging security threats, industry developments, regulatory changes, and evolving security practices and evaluate their potential impact on the organization. Recommends strategic adjustments to policies, resources, technology, and operational practices as appropriate.
Required Qualifications
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
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