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Canada
Remote only
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Job Summary
The Director, Security Engineering & Operations directs, manages, and leads Payscale’s Security Engineering and Eecurity Operations functions. This is a hands-on leadership role: the Director sets strategy and manages the team while remaining directly engaged in architecture, tooling, automation, and incident command. Responsibilities span the design and hardening of security controls, threat detection and incident response, vulnerability and exposure management, endpoint and identity protection, and security automation across Payscale’s corporate, cloud, and hosting environments. The Director owns Payscale’s MDR relationship and is accountable for the maturity, performance, and roadmap of both functions. This role reports to the CISO, VP - Cybersecurity & Enterprise Technology.
What You'll Do
Leadership & People Management
Direct, manage, and lead the security engineering and security operations team
members; own hiring, onboarding, performance reviews, and career development
plans aligned to Payscale’s Information Security Career Ladder
Set strategy and quarterly/annual objectives for both functions and translate them
into a prioritized, measurable roadmap; hold regular 1:1s and team connects to
maintain a high-performance, feedback-rich culture
Mentor engineers and analysts at all career levels, providing task-based directives,
technical coaching, and growth-oriented feedback
Own the on-call rotation and after-hours escalation path across both functions,
ensuring coverage for time-sensitive detection and response
Serve as a working leader — remaining hands-on in engineering, architecture, and
incident response rather than leading solely through delegation
Security Engineering
Own the design, implementation, and continuous hardening of security controls
across corporate, cloud, and hosting environments
Build and maintain security automation and integrations — SOAR, detection-as-
code, and infrastructure-as-code guardrails — to scale coverage without adding
headcount
Engineer and operate the security tooling stack (EDR/XDR, SIEM, identity
protection, DLP/CASB, vulnerability scanning), ensuring platforms are well-
integrated and meet architectural standards
Partner with Engineering and Infrastructure to embed “secure by design” into
CI/CD, cloud architecture, and product development
Drive adoption of a zero-trust methodology across identity, endpoint, network, and
application layers
Lead security engineering for enterprise AI and agentic tooling adoption, building
controls and guardrails for safe internal use
Security Operations & Incident Response
Drive the threat detection and incident response capability: detection engineering,
playbook development, tabletop exercises, and continuous improvement of
MTTA/MTTR metrics
Lead or oversee incident response events as the designated incident manager for
significant or multi-team incidents, running incident command end-to-end
Own the MDR relationship, holding the provider accountable to SLAs, coverage,
and response outcomes
Extend detection and response to secure enterprise AI and agentic tooling
adoption
Vulnerability & Exposure Management
Own the vulnerability and exposure management function across all corporate and
hosting environments, coordinating cross-functionally on mitigation and
remediation with clear SLAs
Expand security monitoring, visibility, and coverage using existing platforms and
open-source tooling
Program, Metrics & Stakeholder Engagement
Own the security engineering and operations portion of the Information Security
program roadmap, delivering operational metrics, risk-posture data, and capacity
analysis
Establish and report security KPIs to technology and executive leadership on a
regular cadence
Collaborate with the GRC team on ISO 27001 and SOC 2 evidence, control
effectiveness, and audit readiness as it relates to security engineering and
operations
Lead technical evaluations of emerging security vendors and technologies; provide
buy/build/partner recommendations to technology management
Represent security engineering and operations in cross-functional product,
engineering, and infrastructure initiatives, ensuring security requirements are
incorporated by design
What We're Looking For
10+ years in information security, including 4+ years in a lead or management role
across security engineering and/or security operations functions
Proven people-management track record: direct reports, performance cycles, and
team development in a security context
Expert, hands-on knowledge of both security engineering (controls design,
automation, tooling integration) and security operations (detection, incident
response) — capable of acting as architect, engineer, incident handler, lead, and
manager
Experience with the CrowdStrike Falcon platform (EDR, Identity Protection, Data
Protection, AIDR, ZTA, Exposure Management) and SIEM/SOAR orchestration
Demonstrated experience owning or managing an MDR or MSSP vendor
relationship
Strong foundation in cloud security (AWS preferred), endpoint security, identity and
access management, and zero-trust architecture
Strong experience in vulnerability and exposure management and
mitigation/remediation strategies
Scripting and automation ability in PowerShell, Python, or Bash; comfortable with
detection-as-code and infrastructure-as-code approaches
Experience with the MITRE ATT&CK framework and the ability to map operational
data to TTPs for structured threat analysis
Experience building operational, engineering, and vulnerability metrics and
management reporting, and driving improvement through a regular reporting
cadence
Experience with zero-trust networks and platforms such as Cloudflare, Zscaler, or
AppGate
Experience with Data Loss Prevention and CASB architectures and tooling such as
Forcepoint, Netskope, or Zscaler
Familiarity with SOAR and automation platforms such as Tines, n8n, or Ansible
Nice to Have
Certifications such as CISSP or CISM
Experience in a remote-first SaaS and/or PE-backed environment
Location
Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter.
In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.
If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements:
High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal.
Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc.
When it matters (usually no more than a few times a year) we take the time to gather for in-person events.
Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.
Benefits and Perks
All around awesome culture where together we strive to live our 5 values:
Data informed decision making.
Customer first. Always.
Succeed together.
Relentless about results. Obsessed with excellence.
Lead the change. Shape the standard.
An open and inclusive environment where you’ll learn and grow through programs and resources like:
Monthly company All Hands meetings
Regular opportunities for executive leadership exposure through things like AMAs
Access to continued learning & development opportunities
Our commitment to a continuous feedback culture which allows us to drive performance and career growth
A growing network of Employee Resource Groups
Company sponsored volunteer hours
And more!
Our more standard benefits(US)
Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work
14 Paid Company Holidays, includes 2 floating holidays (you choose!)
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
Unlimited infertility coverage benefits through our medical plans
Additional supplemental health benefits offered to you and your family
401(k) retirement program with a fully vested immediate company match
16 weeks of paid parental leave for birthing and non-birthing parents
Health Savings Account (HSA) options and company contributions each pay period
Flexible Spending Account (FSA) options for pre-tax employee allocations
Annual remote work stipend to be used on wellness or home office equipment
Our more standard benefits (Canada)
Holiday – Annual accrual for full time and part time employees
Sick Pay – Annual paid time off available
Company Paid and Statutory Holidays – Generous time off provided
16 weeks of paid parental leave (top off) for birthing and non-birthing parents
Life Insurance - Basic life and AD&D benefit
Long term disability & Critical Illness – Coverage for certain types of illnesses and surgeries
Medical/Rx, Dental, Telehealth – Coverage for prescription, paramedical, medical supplies, emergency, basic and accidental dental, and virtual health care services
Health/Wellness Spending Account – Annual amount provided to you and your family for approved expenses
RRSP offered to employees with a 1:1 match up to 4%
BenefitHub – Discount marketplace, full access to all your benefits and provider portals
Annual remote work stipend to be used on wellness or home office equipment
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you have a disability or impairment and need assistance with the application process, please email recruiting@payscale.com for support.
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