Director, Show Delivery

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Director, Show Delivery

Job Disclosures:

Location: Santa Fe, NM 

Job Summary:

The Director, Show Delivery has overall functional leadership responsibility for the teams that comprise Show Leadership; Show Management, Production Design, and Technical Direction. This responsibility breaks into two main areas of concentration.

First, together with the Directors of Production Design and Technical Direction, this role will maintain the current culture and processes, but also lead the development and refinement of new processes, standards, and documentation for Show overall. You will work with these leaders as they manage their own resource loading, budgets, and annual performance reviews, as well as provide annual performance reviews to these Directors.

Second, as the direct leader for the Show Management department, you will foster, mentor, delegate assignments, manage resource loads, develop and manage department budgets, and provide performance evaluations for Show Managers and Show Coordinators. On occasion, you will need to be the acting Senior Show Manager on small projects, or early project development before other staffing can be identified.

Additionally, this role will administer and functionally lead the Creative Studio Standards development and maintenance process as the Chair of the Standards Committee.

Job Responsibilities:

• Develop and refine Show processes, standards, and documentation in support of Company and Division objectives through stewardship and guidance of Show Leadership

• Work with other functional and project leaders to respond to changing and developing needs over time

• Lead, mentor, and develop the teams and Directors that report to you

• Provide feedback and annual performance reviews for all direct reports

• Build high-performing teams and foster a culture of accountability and creative excellence

• Develop and manage resource loading for the Show Management department

• Develop and manage the budget for the Show Management department

• Lead audits, reviews, and quality assurance checks for Creative Studio Standards as its Chair

• Serves as Senior Show Manager as needed

• Leverage emerging tools, systems, and technologies to enhance productivity

• Work with other company partners to audit and develop the database tools used by Creative Studio to manage the Project source of truth

• Work with other company partners to audit and develop the tools used by Creative Studio to manage the Show budgets and trends

• Work with other company partners to ensure synchronization between BIM and database sources of truth

Required Qualifications

• Deep understanding of Show management methodologies, and experience managing diverse internal and external stakeholders

• Demonstrated experience in championing Creative Project delivery

• Over 15 years of experience in the development and design management of major projects within the entertainment/themed development industries

• You are skilled in problem solving as well as anticipating changes within team dynamics

• You hold excellent interpersonal skills, written and oral communication skills, organizational as well as creative thinking.

• You possess considerable experience as a functional manager of people

• You possess an in-depth knowledge of programs as they are used on a daily basis:

  • P6, Planera, or other primary scheduling tools

  • Autodesk Construction Cloud - Build

  • AirTable or other database tools for managing key project information

  • Google Suite

Work Environment and Physical Demands 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.  

Work Environment:

The Director of Show Delivery works in a dynamic environment that includes both office and active construction site settings. Work may be performed in a standard office environment for project planning, coordination, and meetings, as well as on construction sites where exposure to varying weather conditions, noise, dust, and uneven terrain is common. The role requires adherence to all company and OSHA safety standards, and the use of appropriate personal protective equipment (PPE) when on-site. The position involves frequent collaboration with project teams, contractors, and vendors in fast-paced and occasionally high-pressure conditions to meet deadlines and project milestones.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, stand, and walk for extended periods. The role may involve climbing stairs or ladders, bending, reaching, or lifting objects up to 25 pounds while inspecting or overseeing project work. The employee must be able to visually inspect project sites, read detailed plans and specifications, and communicate clearly both verbally and in writing. 

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Schedule:

This is a full-time position, and hours of work and days are Monday through Friday, 9 a.m. to 5 p.m. or 10 a.m. to 6 p.m. Occasionally requiring flexibility to work during evenings or weekends based on business needs, especially during installation phase at project site locations.

Supervisor Responsibilities:

This position does require supervisory responsibility.

Travel 

Occasional travel is required for this position and varies by phase and your home location.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HDHP*

• Dental and Vision Insurance*

• HSA, HRA, and FSA options*

• 401k Retirement Plan

• Company paid Life Insurance Policy and Disability Coverage(s)*

• Voluntary Critical Illness and Life Insurance Policies*

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch and Cafes

• Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions

Please visit www.meowwolf.com/careers for more information.