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Brooklyn, Ohio, United States
Onsite
Brooklyn Sports & Entertainment creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement.
As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes BK Mag, Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties.
Whether on the court, on stage, or in the workplace, Brooklyn Sports & Entertainment is driven by a pursuit of excellence—constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care.
We are guided by our core values:
SUMMARY
The Sports Ticket Operations department is responsible for the planning, execution, and oversight of all ticketing operations supporting the Brooklyn Nets and New York Liberty. The department partners closely with Ticket Sales, Membership Service, Finance, Ticket Analytics, Marketing, and Technology to ensure the successful execution of ticketing initiatives while maintaining operational excellence and delivering an exceptional fan experience.
The Director, Sports Ticket Operations serves as the operational leader of the department, overseeing the day-to-day execution of all Sports Ticket Operations functions while driving process standardization, operational efficiency, and functional ownership across the organization. This role partners closely with internal stakeholders to ensure accurate ticketing operations, support revenue-generating initiatives, and continuously improve departmental processes and technology.
The Director, Sports Ticket Operations reports to the Senior Director, Sports Ticket Operations.
WHAT YOU WILL DO
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change, so too may the essential functions of this position.
WHAT YOU WILL BRING
WHO YOU ARE
COMPENSATION
$120,000 - $132,000 base salary
Full-time employees are eligible for a robust slate of total rewards, including:
WORK ENVIRONMENT
Works primarily in an office environment but is expected to attend games and other events on evenings, weekends and holidays.
Travel Requirements: <5% travel anticipated.
We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.
