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Richardson, Texas, United States
Onsite
Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.
Role Summary
Accountable for all operational aspects of deploying, integrating, and supporting solutions in the Access and Packet Core sub-domains for mobile carrier client(s). Work closely with peers in sales, product management, system engineering, software development, testing, global support, deployment, and 3rd parties, to provide the best possible service that meets customer operational readiness expectations and adheres to contractual obligations such as service level agreements. Serve as operational representative to the customer for domain and proxy customer requirements towards the organization. Update the customer about roadmaps, new releases, incidents, and operational performance.Key Responsibilities
Requires a Bachelor's degree (or foreign equivalent} in Computer Science, Computer Engineering, Electrical Engineering or a directly related field plus five (5) years of experience in telecommunications operations. Experience must include:
Five (5) years of experience in the following (experience may be gained concurrently):
Three (3) years of experience in the following (experience may be gained concurrently):
One (1) year of experience in the following (experience may be gained concurrently):
This position qualifies for the employee referral program.
To Apply: Send resumes to https://mavenir.wd1.myworkdayjobs.com/Mavenir_Careers/job/Richardson-TX/Director--Support-Engineering_R0016481.
Job Requirements
Requires a Bachelor's degree (or foreign equivalent} in Computer Science, Computer Engineering, Electrical Engineering or a directly related field plus five (5) years of experience in telecommunications operations. Experience must include:
Five (5) years of experience in the following (experience may be gained concurrently):
Three (3) years of experience in the following (experience may be gained concurrently):
One (1) year of experience in the following (experience may be gained concurrently):
This position qualifies for the employee referral program.
To Apply: Send resumes to https://mavenir.wd1.myworkdayjobs.com/Mavenir_Careers/job/Richardson-TX/Director--Support-Engineering_R0016481.
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Accessibility
Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a US applicant in need of special assistance or an accommodation while seeking employment, please e-mail careers@mavenir.com or call: +1-469-916-4393. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.
