Director Transformation - Enterprise Salesforce Business Owner

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the position of Director Transformation- Enterprise Salesforce Business Owner

Primary tasks include:

• Define and lead the strategic vision, roadmap, and planning for Salesforce CRM across the fleet business.
• Partner with business and technology leaders to identify opportunities to optimize Salesforce capabilities in support of sales effectiveness, customer engagement, and operational execution.
• Serve as the product leader for Salesforce CRM, establishing priorities, use cases, and a multi-year roadmap aligned to business strategy.
• Translating business needs into a clear CRM strategy and articulate how Salesforce should be leveraged to drive adoption, efficiency, and measurable business outcomes.
• Establish governance for Salesforce enhancements, prioritization, and release planning in partnership with key stakeholders.
• Partner with technology and functional leaders (e.g., IT, UX, Operations, Product) to align best practices, digital enablement opportunities, and process improvements that advance operational goals.
• Collaborate with cross-functional partners to develop and maintain a project roadmap, ensuring deliverables are aligned to business priorities, timelines, and user needs.
• Define, track, and report performance metrics and adoption of KPIs to evaluate progress and inform decision-making.
• Drive stakeholder engagement and adoption, partnering with business leaders to encourage sustained use of tools, systems, or processes.
• Lead assigned workstreams, establishing clear timelines, accountability structures, and execution plans in coordination with project management resources.
• Collaborate with Change Management and Communications teams to build awareness, readiness, and engagement among impacted audiences.
• Actively contributes to cross-functional governance or transformation forums, sharing progress, dependencies, and risks to ensure enterprise alignment.
• Communicate progress, challenges, and outcomes to senior leadership and other key stakeholders in a clear, concise, and metric-driven matter.
• Perform other duties and special projects as assigned.

Required Education and Experience:

• Bachelor’s degree in Computer Science, Information Systems, or alternative relevant technical field
• 12+ years of overall professional career experience
• 7-10 years of Salesforce product leadership experience, including ownership of CRM vision, roadmap, and business-facing strategy.
• Demonstrated experience defining and communicating a compelling product vision and driving alignment across business and technical stakeholders.
• Experience leading CRM adoption, platform governance, and cross-functional prioritization in a complex business environment.
• Proven track records of leading high performing teams
• Change Management and Facilitation experience
• Expert Cross-Organizational Communicator
• Excellent presentation, organizational, and communication skills required

Preferred Education & Experience:

• MBA or Advanced Degree preferred

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $156,940.00 - $243,255.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).

• Misrepresent or embellish qualifications, skills, or experience

• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.