Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing complex/strategic product(s) and developing strategies across functional groups and within a product group. Key responsibilities include managing the full marketing cycle and financial responsibilities for specific product areas and driving innovative idea generation for the products under management. Job expectations include ensuring that the product management efforts are integrated with sales, technology, implementation, and servicing.
Responsibilities:
- P&L accountability: Oversee a set of product(s) and maintain financial responsibility, including accountability for profit and loss activities such as revenue, profit margins, and input to associated financial processes (i.e., forecast, monthly flash reporting, etc.)
- Product governance, controls and risk management: ensure product compliance with regulations & internal policies. Execute sound judgement in managing risks and issues.
- Capabilities management: market research/ competitor analysis, gather and synthesize voice of customer feedback, build business cases, obtain tech build estimates, prioritize product roadmap, manage product development, design end-to-end solution approach including partner banks. Manage product launch readiness across all stakeholders (including implementation and servicing procedures).
- Innovation & product strategy: understand latest payments trends and industry developments to shape product strategy and innovation agenda.
- Commercialization: drive initiatives to increase product adoption and financial / non-financial KPIs, drive product marketing strategies & initiatives
- Communications: external webinars & events, internal trainings and walkthroughs, client communications (including for reg changes and key product updates)
- Support execution of regional product initiatives, while tailoring to market nuances.
- Product pricing governance including setting standard pricing, pricing packages, and approvals of any non-standard pricing below threshold
- Preparing and ensuring accuracy of product collateral and content to enable the frontline.
- Product quality: drive resolution of issues that impact clients or the business, ensure business continuity when there are technical / operational / other issues, review client complaints, stakeholder feedback and operational loss events to determine remedial actions, process improvements and control enhancements where applicable.
- Product structuring and solutioning of complex deals where support is required.
Skills:
- Product Design and Development
- Product Management
- Project Management
- Strategy Planning and Development
- Innovative Thinking
- Performance Management
- Process Management
- Relationship Building
- Agile Practices
- Business Acumen
- Business Development
- Oral Communications
- Process Effectiveness
