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San Francisco, California, United States
Hybrid
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Job Summary
Visa's Crypto Product Team identifies and scales product opportunities across the emerging crypto, stablecoin, and blockchain network landscape. The team defines Visa's participation in the ecosystem and delivers capabilities that translate strategy into durable client and network value. We are looking for an experienced Director to lead the VSP Payment Orchestration product domain—the capability that routes, sequences, and settles stablecoin-based payments across Visa's network and connected exchange partners. This leader will help drive the vision, strategy, investment priorities, and business outcomes for the orchestration layer connecting VSP to the stablecoin ecosystem
The ideal candidate combines enterprise product strategy, commercial judgment, and technical fluency to shape platform architecture and integration choices at a functional level. This role will partner with senior client, ecosystem, and internal leaders to define scalable solutions, establish a multi-year product and investment roadmap, and align global teams around measurable outcomes. The Director will lead the full product lifecycle across a portfolio of initiatives, from market discovery and prioritization through technical integration, launch, commercialization, and post-launch optimization.
This role requires exceptional product judgment, disciplined portfolio execution, and the ability to lead through influence across product, engineering, design, operations, legal, risk, compliance, treasury, finance, sales, and regional teams. The successful candidate will be comfortable navigating ambiguity, making and escalating complex tradeoffs, presenting investment and product recommendations to executives, and establishing strong governance across multiple delivery teams. The Director will develop product talent, raise the quality of product management practices, and ensure AI tools are embedded responsibly in day-to-day work with appropriate human oversight, security, and quality controls.
· Drive the vision, product strategy, multi-year roadmap, investment priorities, and business outcomes for the VSP Payment Orchestration domain, balancing client value, platform scalability, risk, and commercial objectives
· Translate Visa's crypto and stablecoin strategy into a coherent portfolio of prioritized investments, measurable goals, and executable plans across regions and delivery teams
· Own portfolio governance and executive reporting, including operating plans, capacity decisions, dependencies, risks, performance indicators, and recommendations requiring senior leadership decisions
· Lead market, client, and ecosystem discovery to identify repeatable use cases, differentiated capabilities, and partnership opportunities across payments, stablecoins, liquidity, custody, and blockchain infrastructure
· Provide product leadership across multiple initiatives and Agile delivery teams, setting outcomes and guardrails, resolving cross-portfolio tradeoffs, and holding stakeholders accountable for quality, timelines, and business results
· Partner with engineering and architecture executives to guide platform evolution, including API contracts, orchestration patterns, integration flows, resiliency, security, observability, reconciliation, and settlement across VSP and partner systems
· Establish product operating mechanisms for prioritization, release planning, readiness, user acceptance testing, risk acceptance, launch decisions, incident learning, and post-launch performance management
· Collaborate across Legal, Compliance, Treasury, Risk, Technology, Operations, Finance, Sales, and regional teams so solutions meet business, regulatory, operational, and technical objectives
· Represent Visa with senior clients, regulators where appropriate, and strategic partners; lead executive workshops and commercial or product negotiations and convert market needs into scalable platform capabilities
· Define and monitor product, client, operational, risk, and financial performance, including adoption, transaction performance, reliability, economics, control effectiveness, and client experience; use insights to direct investment and improvement
· Anticipate regulatory, legal, operational, competitive, and ecosystem developments affecting stablecoins, tokenized deposits, CBDCs, and blockchain networks, and adapt product strategy, market sequencing, and controls accordingly
· Shape commercialization and go-to-market strategy with product, pricing, sales, implementation, and client support leaders, enabling the transition from pilots to a repeatable, scalable global proposition
· Establish standards for the responsible use of AI in product discovery, research, requirements, testing, technical due diligence, and documentation, with appropriate human judgment, security, and quality controls
· Build and develop high-performing product talent, coach product managers and cross-functional leaders, and foster a culture of accountability, experimentation, inclusion, and continuous learning
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
· 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
· 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
· Demonstrated success setting strategy and leading a portfolio or complex platform through investment approval, delivery, commercialization, and scaled operations, with accountability for measurable business outcomes
· Strong executive presence and communication skills, with the ability to frame enterprise decisions, simplify complexity, influence senior leaders, and build alignment across global and matrixed organizations
· Experience leading multiple cross-functional teams or Agile pods, developing product talent, and creating clear accountability through both direct leadership and influence
· Proven ability to develop business and investment cases, allocate resources, manage portfolio roadmaps and dependencies, and define metrics connecting delivery to client, risk, and commercial outcomes
· Technical fluency with RESTful APIs and payment orchestration concepts, including request and response flows, authentication, webhooks, error handling, routing, sequencing, retries, reconciliation, resiliency, observability, and settlement
· Experience establishing build, buy, and partner strategies and working with crypto exchanges, liquidity providers, custodians, on/off-ramp providers, blockchain networks, or other regulated digital-asset infrastructure partners strongly preferred
· Significant knowledge of the cryptocurrency and stablecoin ecosystem, permissionless blockchain technology, digital wallets, custody models, and the regulatory and operational considerations associated with moving money and digital assets
· Deep understanding of financial and payment systems, including cross-border payments, liquidity and prefunding, authorization, clearing, settlement, treasury operations, reconciliation, economics, and risk controls
· Experience developing senior client and partner relationships, facilitating executive workshops, negotiating scope and priorities, and converting bespoke needs into scalable platform capabilities
· Sound judgment in ambiguous environments, with a track record of identifying material risks, making informed tradeoffs, escalating effectively, and maintaining momentum through organizational, regulatory, or technical roadblocks
· Experience partnering with legal, compliance, risk, operations, finance, and commercialization leaders to launch and scale regulated products across multiple markets
· Hands-on experience applying AI tools across research, requirements, documentation, backlog management, testing, and technical analysis, along with the judgment to establish appropriate governance, controls, and review standards
· Familiarity with Jira Align, Jira, Agile planning, requirements decomposition, process mapping, API testing tools such as Postman, and enterprise release-management practices
· Ability to create compelling executive presentations and communicate credibly with technical, commercial, risk, and regulatory audiences
· Ability to lead global teams across multiple time zones and maintain a flexible schedule when critical delivery, client, or partner needs require it
· Ability to travel as needed
Information for US Applicants
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.