Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
Back of House Service Technician | Convene Brookfield Place, 225 Liberty
The Back of House Service Technician will be responsible for maintaining the cleanliness and organization of all food service department areas, utensils, and equipment in a sanitized and orderly condition. We need someone customer-focused, with strong attention to detail, as well as someone highly motivated and ready to work in a team. The Back of House Service Technician will report to the Executive Chef.
What You’ll Do:
- Care and cleaning of kitchen equipment, dish room and pot washing areas
- Operate and maintain dish room equipment according to sanitary standards
- Clean up spills in the kitchen, dining area, his/her own work area immediately
- Wash pots, pans, trays and other cooking and serving equipment
- May wash and peel vegetables and fruits
- Keep display equipment clean and free of debris during meal service as assigned
- Maintain and refresh restrooms
- Follow principles of sanitation and safety in handling food and equipment
- Transfer supplies and equipment between storage and work areas by hand or with the use of a hand truck
- Remove trash, separate into designated containers, and maintain clean floors in the kitchen and dining area
- Steam cleanse and/or scrub out trash and garbage cans
- Complete shift work, as assigned, in a timely thorough manner in accordance with department standards
- Inform chef and manager in a timely manner when supplies are low
- Assist other functions as needed
- Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follow HACCP standards
- Maintain sanitation and orderliness of all equipment, supplies and utensils within the work area
- Handle and ensure that all deliveries are properly stored, according to both state and federal health regulations
- Represent the company in a courteous, efficient, and friendly manner in all customer and employee interactions
- Greet customers courteously
- Relay relevant comments from customers directly to supervisors
- Interact with customers and resolve customer complaints in a friendly and service oriented manner
- Ensure customer satisfaction
What We Look For:
- Previous experience preferred
- Flexible and long hours are sometimes required
- Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Ability to stand, sit, or walk for an extended period of time
Compensation:
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Full Time Hourly Rate: $21
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
We’re Here For You:
At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:
- Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
- Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
- Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
- Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
- Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
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