Dispatcher

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. 

• Outbound calls to pick-up locations. 

• Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. 

• Ensure sub-haulers meet company requirements prior to dispatching. 

• Outbound calls to sellers. 

• Solicit business. 

• Utilize cost effective vendors to meet company budget objectives. 

• Educate sub-haulers on company policies and procedures. 

• Maintain and archive documents. 

• Answer phone calls. 

• Collect payments on member deliveries. 

• Comply with Safety and enforce regulations. 

• Print checks. 

• Monitor incoming documents on the fax machine. 

• Print reports as needed. 

• Manage vendor relationships. 

• Performs other duties as assigned. 

Required Skills & Experience: 

• Two years dispatch experience. 

• One year customer service skills experience. 

• High School Diploma or GED preferred. 

• Excellent customer service skills and attitude. 

• Excellent Communication Skills --verbal and written. 

• Excellent organizational skills. 

• Excellent time management skills. 

• Typing speed 45 words per minute. 

• Basic Ten key proficiency. 

• Basic Math skills. 

• Computer proficiency (MS Suite experience). 

• Ability to operate office equipment. 

• Multi- tasking. 

• Ability to work in fast paced/diverse environment. 

• Strong attention to detail. 

• Know geographical area as well as ability to read maps. 

• Work with minimal supervision. 

• Occasional Overtime as needed. 

• Bilingual Skill a plus.