Job Description
Position Summary
The Distributor Operations Management Analyst supports the Logistics & Fulfillment Team) by executing daily/weekly operational routines, maintaining process documentation, compiling performance and controls reporting, and coordinating follow-up actions across logistics functions and external stakeholders. The role focuses on consistent execution, audit-ready evidence management, issue tracking, and stakeholder support to ensure logistics processes are performed in a controlled, compliant, and repeatable manner.
Specialty Focus: This role supports logistics standards, best practices, and internal controls governance through documentation upkeep, evidence collection, controls testing coordination, access review administration, and audit/walkthrough readiness activities.
Core Responsibilities: Process Analyst (≈80%)
Execution & Operating Routines
- Executes standard work and recurring routines (daily/weekly/monthly) that support logistics performance management and controls compliance.
- Tracks open actions, due dates, and owners; escalates aging items and supports closure documentation.
- Coordinates meeting materials (agendas, pre-reads, notes, action logs) for operating reviews, controls checkpoints, and audit readiness touchpoints.
- Supports issue triage by gathering facts, documenting problem statements, and routing items to the appropriate process owner for resolution.
Reporting & Data Support
- Builds and maintains routine reports and trackers (service, quality, inventory, claims, access reviews, controls evidence status) using spreadsheets and available system outputs.
- Validates data completeness and flags anomalies; coordinates corrections with system/process owners.
- Compiles monthly/quarterly KPI and controls reporting packs; ensures consistent formatting, definitions, and version control.
Documentation & Training Support
- Maintains process documentation (SOPs, narratives, job aids, RACI/hand-offs, checklists) by incorporating approved changes and confirming document owners, effective dates, and storage locations.
- Supports training deployment by preparing materials, tracking completion, and organizing refresher sessions as requested by process owners.
- Ensures operating procedures and control steps are communicated consistently to impacted teams and third parties (as applicable).
Cross-Functional Coordination
- Coordinates requests and follow-ups across Logistics, Procurement, Supply Chain, Finance, Internal Audit, IT Security, and third-party partners to obtain timely inputs and evidence.
- Supports communications to stakeholders by drafting updates, summarizing status, and preparing clear issue/evidence logs.
- Ability to proactively communicate and matrix influence across internal and external stakeholders
Role-Specific Responsibilities: (≈20%)
- Maintains audit-ready controls documentation (process narratives, risk-control matrices, test scripts/checklists) and ensures version control and retention practices are followed.
- Coordinates internal- and external-relevant logistics controls testing logistics (requests, schedules, walkthrough prep, evidence collection) and tracks completion/status across control owners.
- Collects, reviews for completeness, and organizes supporting evidence for controls operation (reports, approvals, reconciliations, access logs) and facilitates timely submission to Finance/Internal Audit.
- Supports remediation follow-up by maintaining issue logs, documenting corrective actions, and confirming closure evidence is complete and traceable.
- Performs proactive process optimization analysis, research, and continuous improvement updates, and reflects changes by updating training documentation, SOPs, job aids and communicates to all impacted stakeholders.
- Administers periodic system access reviews for logistics applications (user lists, role mapping, reviewer routing, completion tracking) and supports segregation of duties documentation as required.
- Supports audit and walkthrough logistics by coordinating meetings, providing requested artifacts, and documenting follow-up requests and responses.
- For Internal Controls & Compliance analysts, assists with C-TPAT and transportation security support activities (as applicable), including evidence compilation, checklist completion, and coordination of required updates.
- Serve as the strategic lead for distributor performance management of a single Business Unit, facilitating governance forums, resolving systemic constraints, and aligning distributor leadership with operational objectives.
- Lead the creation of advanced reporting solutions and performance dashboards that monitor critical distributor metrics, providing visibility into emerging risks and improvement opportunities.
- Conduct data-driven analysis of operational disruptions, translating performance trends, distributor behaviors, and process gaps into actionable improvement plans that enhance network reliability and service performance.
Minimum Qualifications (Core)
- Bachelor’s degree or equivalent experience.
- 2+ years of experience in logistics, supply chain, operations, internal controls, audit support, or related administrative/analytical work.
- Strong attention to detail with ability to organize evidence, maintain trackers, and meet deadlines.
- Proficient in spreadsheets and basic data analysis; comfortable working with reports extracted from ERP/WMS/Shipment Visibility TMS tools.
- Clear written and verbal communication skills; able to follow established procedures and escalate issues appropriately.
Preferred Qualifications
- Experience supporting audits and/or internal controls testing and evidence management.
- Working knowledge of end-to-end supply chain processes (replenishment planning, warehousing, fulfillment, transportation, claims/damages, Distributor/Customs) and common system transactions.
- Experience coordinating access reviews and/or segregation of duties activities for business applications.
Physical Requirements / Work Environment
- Ability to sit/stand for extended periods and work on a computer; occasional lifting may be required.
- Field/onsite visits, warehouse/transportation facility walk-throughs, or audit support may be required; travel as needed.
#LI-KI1
Location
Chicago, Illinois
Additional Locations
Job Type
Full time
Job Area
Supply Chain
The salary range for this role is:
$69,500.00 - $102,100.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
