When childhood friends Holly and Shawn stepped away from their corporate careers and started Rook Coffee in 2010, they wanted to make people feel special. Since the beginning, in a 300-square-foot shack, Rook has focused on offering specialty coffees that inspire genuine, human connections.
Rook Coffee is currently seeking energetic and hard-working individuals to continue to make those connections. If you’re nice, likable, approachable, a team player, proactive, patient, sociable, positive, reliable, and honest, we’d love to hear from you.
You Will
- Contribute to various roastery and production “housekeeping” tasks.
- Fulfill orders by properly preparing, labeling, and packaging product and supplies
- Elevate customer service by executing with speed, experience, and customer delight as top priorities.
- Maintain inventory for essential items, including coffee/cold brew, merchandise, shipping/packaging materials (boxes, envelopes, tape, ice, insulation bags, pound bags), through effective communication.
- Maintain an organized work environment.
You Must
- Positive mental attitude and outlook on life. Friendly and genuine personality is a must!
- Maintain a welcoming, positive, and fair work environment with coworkers
- Be a great listener
- Be an operations and efficiency champion
- Proficiency in the use of technology including, but not limited to: Microsoft Office, Gsuite, email, Etc.
- High school diploma or equivalent
- Experience in a fast-paced/labor-intensive role for a minimum of three months, with proven and consistent results
- Assist and coach team members as necessary
- Maintain a neat and orderly workspace and packaging environment
- Perform routine maintenance, organization, and cleaning
- Maintain high standards for food and workplace safety and sanitization
- The ability to function as part of a cohesive team
- Strong interpersonal skills
- The ability to lift or move a minimum of 50 lbs
- The ability to stand for an extended period of time
Rook Coffee Roasters provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rook Coffee Roasters complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Rook Coffee Roasters expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rook Coffee Roasters’ employees to perform their job duties may result in discipline up to and including discharge.
