At Airtron Heating & Air Conditioning, we help homeowners stay comfortable year-round with trusted heating, cooling, and HVAC solutions. For more than 40 years, we've built our reputation by showing up, doing quality work, and treating customers with honesty and respect. We're proud to be the neighbor people can count on—and we're looking for team members who share that same commitment to serving others and doing the job right.
At Airtron, we're looking for people who take pride in their work, care about their teammates, and are committed to delivering an exceptional experience for every customer. If that sounds like you, we'd love to have you on our team.
Essential Duties/Responsibilities*:
- Responsible for the daily operations of the division
- Responsible for the supervision of all staff at the division to ensure employees are meeting expected operational excellence standards – including 100% customer satisfaction
- Maintains budgets and operational expenses to achieve the financial performance as outlined in the budgeted financial plan.
- Proposes strategies to support the growth of the division
- Ensure that all employees comply with safety standards and team members are always safety conscious
- Ensures that employees attend all required training
- Continually searches for ways to improve results and effectiveness.
- Protects the company’s assets; monitors how trucks, tools and inventory are handled
- Provides regular performance updates and recommendation to senior management
- Provides ongoing supervision, training, coaching and feedback to improve performance and meet objectives of all assigned areas to ensure optimal performance.
- Provides leadership to designated teams through effective objective setting, delegation, and communication based on direction from senior management.
- Addresses issues of concern related to performance providing constructive and ongoing feedback and consequences if performance remains below standards.
- Follows all company policies and procedures, including but not limited to safety
- Other duties as assigned
* Duties may vary by location.
Minimum Requirements:
- 10+ years’ experience in operations management
- 10+ years’ experience leading successful, productive teams
- Proven track record of sales success and operational growth
- High school diploma or GED
- HVAC or Home Services experience
- Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Ability to manage projects and resources
- Must be able to communicate in English effectively, both verbally and in writing
- Excellent verbal and written communication skills
- Valid driver's license required
- Ability to work overtime with little notice; weekend hours may occasionally be required.
Preferred Qualifications:
- Bachelor’s degree in Business or related field
- HVAC certification/license
Additional Knowledge, Skills and Abilities:
- Leadership skills and effective leadership behaviors
- Ability to work independently and as part of a team
- Strong work ethic
- Capable of making good judgments/decisions
- Strong interpersonal communication and collaboration skills, with all levels of the organization
- Able to work in a fast-paced, high-pressure environment
- Proactive mindset
- Strong organizational skills, attention to detail and the ability to multi-task
- Ability to build positive relationships with customers, both internal and external
- Willingness and ability to work collaboratively with all levels of the organization
- Safety mindset and acceptance of a safety culture
Working Conditions:
- Partial time spent in an open office environment
- May be exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors
- Fast-paced environment
- Travel by vehicle to and from work locations
- Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE
Physical Requirements:
- Must be able to lift/move up to 20 pounds frequently
- Must be able to drive and operate a motorized passenger vehicle
- Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
- Must be able to adhere to long periods of standing, walking or sitting
- Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
- With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
- Ability to express or exchange ideas by means of the spoken word to impart oral information to others
- Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
- Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools
Airtron is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Airtron.
