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Mesa, Arizona, United States
Onsite
What’s Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!
That’s Nice, But What’s the Job?
In long, you will:
Verify accuracy and document analysis of customer communications.
Ability to gather information and provide specific and detailed feedback.
Confidently and effectively communicates to audiences at all levels, both verbally and in writing.
Strong critical thinking and negotiation skills.
Excellent analytical abilities to grasp key points from detailed phone calls and reports.
Familiarity with tools, concepts, and methodologies of quality assurance.
Strong organizational and problem-solving skills with great attention to detail.
Ability to develop, drive and communicate with peers on tasks and goals.
Performs other related duties as assigned.
Enjoys the challenge of unfamiliar tasks and seek improvement for failure and success in projects.
Strong time management skills with the ability to prioritize tasks effectively and consistently meet expectations.
The duties and responsibilities listed above are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job.
The Specifics.
High School or GED required
Excellent oral, written communication and listening skills required.
Knowledge of Microsoft Office.
Located out of our East Mesa Location: 85209
So What About the Perks? Perks matter
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!