Duck Creek QA Analyst (Cloud Migration)

Accountabilities

Design, develop, and execute comprehensive test plans and test cases tailored to cloud migration initiatives, platform upgrades, and system enhancements, minimizing operational disruption and ensuring solution quality.
Perform API testing using Postman to validate service interactions, response accuracy, data integrity, and communication between integrated applications.
Conduct batch processing and system integration testing to verify data flows, processing accuracy, and interoperability across connected systems.
Lead and coordinate User Acceptance Testing (UAT), working closely with business stakeholders to validate requirements, assess business outcomes, and confirm readiness for deployment.
Manage the complete defect lifecycle, including identifying, documenting, prioritizing, tracking, retesting, and verifying defects through resolution and closure.
Execute functional testing and validation across Duck Creek OnDemand and Active Delivery environments to ensure platform stability, reliability, and expected behavior.
Validate Duck Creek Policy functionality, including complex rating logic, premium calculations, and policy-related business rules, to ensure accurate results.
Test billing workflows and validate claims processing functionality to ensure critical insurance operations perform according to business and technical requirements.
Assess the impact of cloud migrations and system upgrades on existing functionality, integrations, data processing, and insurance business workflows.
Collaborate with developers, business analysts, project managers, and other QA professionals to investigate issues, communicate testing outcomes, and support timely resolution.
Maintain clear and comprehensive testing documentation, including test plans, test cases, execution results, defect reports, and UAT findings.
Identify potential quality risks, recommend improvements to testing processes, and contribute to continuous quality assurance throughout the software delivery lifecycle.
Requirements
At least 5 years of professional experience in quality assurance, software testing, or a related discipline within the IT services industry.
Demonstrated expertise in API testing, particularly using Postman, with the ability to validate endpoints, service responses, data consistency, and application integrations.
Proven experience supporting cloud migration projects, system upgrades, and associated testing activities, including regression and functional validation.
Strong knowledge of batch processing and system integration testing, with the ability to verify data flows and identify issues across interconnected applications.
Hands-on experience with Duck Creek OnDemand and Active Delivery environments, including platform functionality and validation during migrations or upgrades.
In-depth knowledge of the Duck Creek Policy module, particularly rating engines, insurance business rules, and premium calculation validation.
Familiarity with Duck Creek Billing and/or Claims modules, including testing the workflows that support core insurance operations.
Solid understanding of the U.S. Property and Casualty insurance industry, including Personal Lines and Commercial Lines products, policy administration, rating, billing, and claims processes.
Experience designing test strategies, preparing detailed test cases, executing test scenarios, documenting results, and reporting defects in a structured manner.
Experience coordinating UAT activities and collaborating with business stakeholders to validate requirements and confirm that solutions meet operational expectations.
Strong analytical and problem-solving skills, with the ability to investigate complex defects, identify root causes, and validate corrective actions.
Excellent attention to detail and a commitment to maintaining high standards of software quality, data accuracy, and system reliability.
Effective written and verbal communication skills, with the ability to explain technical findings, document issues clearly, and work collaboratively with cross-functional teams.
Ability to manage testing priorities, work independently in a remote environment, and contribute effectively to project deadlines.
Benefits
Remote work: Opportunity to work remotely from India.
Full-time employment: A full-time role focused on quality assurance for insurance technology and cloud migration projects.
Compensation: The job listing specifies an annual salary range of ₹2.16–₹2.64 lakh (LPA), while the job description separately mentions a compensation package of ₹16 lakh per annum. These figures conflict and should be confirmed with the hiring team before proceeding.
Specialized technical experience: Work with Duck Creek OnDemand, Active Delivery, and core insurance modules across cloud migration and upgrade projects.
Industry expertise: Develop and apply specialized knowledge of U.S. Property and Casualty insurance operations, including Personal and Commercial Lines.
End-to-end QA ownership: Contribute across test planning, API validation, integration testing, defect management, and user acceptance testing.
Cross-functional collaboration: Work with technical and business stakeholders to support reliable implementations and successful project delivery.
Professional development: Strengthen expertise in cloud migration testing, insurance platforms, integration validation, and quality assurance methodologies.