Dutch Wonderland Ride Operator Level 1-4 - Winter Wonderland

Roles & Responsibilities:

· Greet and interact with guest in a fun and professional manner

· Must enjoy interacting with guests of all ages

· Follow all Dutch Wonderland and manufacturer established safety regulations

· Operates assigned ride or attraction in accordance with company policy and procedure, state and federal regulations and safety protocols.

· Conduct morning inspections of assigned ride before daily operation begins

· Tests rides daily before opening to guests

· Answer questions related to ride operations and the park

· Maintain an environment that ensures the safety of all employees and guests

· Responsible for performing and enforcing accurate height, weight, or age requirements for all rides and attractions

· Maintains flow of guests and while also limiting the number of guests on the loading platform

· Gives directions and delivers instructions using a microphone or other communication devices

· Properly check all safety restraints to ensure they are in the correct and locking position before ride cycle begins

· Maintains constant vigilance while ride is operating and ensures that all riders all following appropriate safety measures

· Must be alert and have quick reaction time to stop a ride properly in case of an emergency

· Performs opening and closing procedures for assigned rides

· Reports ride related issues and mechanical failures to management and maintenance promptly

· Protects guest belongings turns in lost and found items as soon as time allows

· Ability to operate all levels of rides throughout [Location]

Education & Experience:

· There is no minimum education requirement.

· No previous experience is required.

· All Rides Team Members must go through the International Ride Operator Certification (iROC) course as a part of the training. Successful course completion is required for this position. There is no cost to the team member for the course.

Languages: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:

· Must be at least 16 years of age to comply with PA Child Labor Laws

· Ability to work flexible schedule, including evenings, weekends, and holidays

· Ability to comply with all uniform policies

· Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation

· Must demonstrate a willingness to learn and ability to follow instructions

· Must be guest-focused and also work well with other team members and supervisors

Physical Requirements:

· Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

· Ability to reach above shoulders throughout the workday

· Ability to remain on feet for majority of the workday

· Ability to climb or descend stairs for some coasters, rides, and attractions

· Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

· Ability to see details of objects that are more than a few feet away

Working Conditions:

· Frequent interaction a variety of motorized and chain-driven rides and attractions

· Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

· Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments