Dynamics 365 Business Consultant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Dynamics 365 Business Consultant based in Canada.

Join a technology-driven environment where business process optimization and digital transformation are at the heart of operational success. As a Dynamics 365 Business Consultant, you will bridge the gap between business stakeholders and technical teams, translating organizational needs into effective Microsoft Dynamics 365 solutions. You will play a key role in functional implementation, business process mapping, system configuration, and continuous platform improvement. Working across finance, supply chain, and business operations, you will help ensure that enterprise systems support business objectives and deliver measurable value. You will collaborate with cross-functional teams to define requirements, validate solutions, and improve reporting capabilities. This remote opportunity is ideal for an experienced consultant who combines strong functional expertise with analytical thinking, stakeholder engagement, and a hands-on approach to problem-solving.

Accountabilities

Business analysis and requirements gathering: Lead workshops and business analysis sessions with stakeholders to understand operational needs, document requirements, and translate business processes into functional specifications for Microsoft Dynamics 365.
Dynamics 365 implementation and configuration: Configure, implement, and support relevant Dynamics 365 modules across Finance, Supply Chain Management, Operations, or Business Central, ensuring alignment with business requirements and operational goals.
Business process mapping and optimization: Analyze existing workflows, identify inefficiencies and improvement opportunities, and recommend solutions that enhance process consistency, productivity, and system performance.
Functional documentation: Conduct gap analyses and prepare Functional Design Documents (FDDs), documenting proposed solutions, system requirements, and functional changes for technical teams and business stakeholders.
Testing and quality assurance: Support User Acceptance Testing (UAT), develop and validate test scenarios, investigate functional issues, and coordinate with technical teams to ensure solutions meet business expectations.
Stakeholder collaboration: Act as the primary liaison between business users, technical teams, and other project stakeholders to maintain alignment throughout implementation and enhancement initiatives.
Reporting and analytics: Collaborate with Power BI developers and relevant stakeholders to define reporting requirements, improve data visibility, and support informed business decision-making.
Training and change support: Deliver functional guidance and end-user training to promote system adoption and ensure users understand new processes and platform capabilities.
Post-implementation support: Provide ongoing functional assistance, troubleshoot system-related challenges, and recommend enhancements to maintain solution effectiveness and support evolving business needs.
Requirements
Professional experience: At least 5 years of experience as a Functional Consultant specializing in Microsoft Dynamics 365 Finance and Operations (F&O) or Business Central.
Dynamics 365 expertise: Strong hands-on experience configuring, implementing, supporting, and enhancing Microsoft Dynamics 365 modules in a business environment.
Business domain knowledge: Solid understanding of financial processes, supply chain management, or core business operations, with the ability to translate functional requirements into practical technology solutions.
Requirements and process analysis: Demonstrated experience conducting requirements-gathering workshops, mapping business processes, performing gap analyses, and developing functional specifications and design documentation.
Testing and implementation: Practical experience supporting system testing, User Acceptance Testing (UAT), issue resolution, and post-implementation activities.
Microsoft certifications: Relevant Microsoft Dynamics 365 certifications, such as MB-300, MB-310, or MB-800, are considered a strong advantage.
Communication skills: Excellent written and verbal communication skills, with the ability to explain complex functional concepts clearly to both technical and non-technical audiences.
Stakeholder management: Strong relationship-building and collaboration skills, with the ability to manage expectations, coordinate across teams, and facilitate agreement on business requirements and solutions.
Analytical problem-solving: A structured, detail-oriented approach to identifying business challenges, evaluating alternatives, and delivering effective functional solutions.
Location and work arrangement: Must be based in Canada and comfortable working remotely while collaborating with distributed teams.
Benefits
Remote work: Opportunity to work remotely from within Canada.
Professional development: Exposure to Microsoft Dynamics 365 implementation projects, system enhancements, and business transformation initiatives.
Technical growth: Opportunities to deepen expertise across Dynamics 365 Finance and Operations, Business Central, supply chain, finance, and operational processes.
Cross-functional collaboration: Work closely with business stakeholders, technical specialists, and reporting professionals.
Meaningful impact: Contribute to improving business processes, strengthening operational efficiency, and delivering technology solutions aligned with organizational goals.