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Johnston, Rhode Island, United States
Onsite
Additional Considerations (if any):
Daytime Shifts-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: E-commerce Driver
Department: Aisles Online
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
As an E-commerce Driver at Hy-Vee, you're the final step in delivering a seamless Aisles Online experience. You'll be the face of Hy-Vee at the customer's door, making sure every order arrives safely, on time, and with the kind of friendly service that keeps customers coming back. From organizing and loading orders to navigating deliveries and handling payments, your work directly impacts customer satisfaction.
If you enjoy being on the go, take pride in doing things right, and love making someone's day a little easier, this could be a great fit for you.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
Deliver outstanding customer service by greeting customers warmly and going the extra mile to make every interaction a positive one
Organize, gather, and load online orders, ensuring all items are stored at the proper temperature throughout the entire process
Deliver products to customers in a safe, timely, and efficient manner, following all traffic laws and customer delivery requests
Validate customer age and gather required information for orders containing alcohol
Collect payment, make change, and return payments and beginning cash to the store as needed
Select, scan, and bag items from all temperature zones and process customer orders through the POS system as needed
Maintain the cleanliness and upkeep of delivery vehicles, inside and out
Substitute products for customers upon request or when items are unavailable
Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
Assist with other tasks and special projects as needed
You'll receive direction and support from: Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and Online Shopping Department Manager
Your Skills
To be successful in this role, you'll need to be able to:
Deliver outstanding customer service and represent Hy-Vee with professionalism at every stop
Communicate clearly and professionally with customers in person and over the phone
Stay organized, manage multiple priorities, and work independently with limited supervision
Identify problems and find practical solutions on the fly
Navigate routes efficiently and adapt to varying delivery conditions
High school diploma or equivalent preferred
Must possess a valid driver's license with no DOT restrictions and be 21 years of age or older
Reporting Relationships
Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and Online Shopping Department Manager
Education and Experience
High school diploma or equivalent preferred
Valid driver's license with no DOT restrictions required; must be 21 years of age or older
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is an active, on-the-go role with continuous exposure to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazards. There is significant pressure to deliver product in a timely manner. The role requires frequent entry and exit from a delivery vehicle, traversing staircases and uneven terrain to reach delivery destinations. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
