Job Title
E-commerce Manager
Job Description
Your role:
- Own and deliver the Amazon e-commerce strategy for Philips Mother & Childcare and Beauty in the UKI market, driving sales, profitability, market share and category growth.
- Manage the Amazon portfolio and digital shelf, including assortment, pricing, availability, product content, promotions, ratings, reviews and product lifecycle. Optimize retail readiness and the customer experience to improve discoverability, conversion, basket value and share of search.
- Drive full-funnel Amazon media performance across Sponsored Ads, Amazon DSP, search, the brand store and promotional campaigns.
- Oversee daily sales operations, including performance and budget monitoring, forecasting, promotional planning and issue resolution.
- Use sales, media, traffic, conversion, competitor and customer data to identify opportunities and recommend clear actions. Apply AI, automation and advanced analytics to improve reporting and commercial decision-making.
- Collaborate with Amazon, agencies and internal teams across sales, marketing, media and supply chain to support launches, portfolio transitions and ongoing growth.
BCC Support
- Support the BCC lead for Mother & Childcare by developing and maintaining an optimized online product selection. Analyze pricing, stock levels and product information to improve conversion, basket value, customer experience and sales performance.
- Work with local and regional stakeholders to define and deliver the e-commerce strategy.
- Analyze sales results, market trends, competitor activity and customer behavior, translating findings into recommendations for continuous improvement. Use automation and AI to improve analysis and reporting, and research new ways to make e-commerce more efficient and effective.
- Contribute to the 24-month WEU Mother & Childcare strategic plan, including pricing, promotions, portfolio and phase-in/phase-out strategies that underpin the three-year rolling WEU strategic plan.
- Share product and e-commerce expertise with colleagues while building commercial and marketing experience across the UKI and WEU Amazon e-commerce team.
Influencers
- Coordinate communication between WEU stakeholders and Amazon on influencer-related activities, including events and posts. Share relevant updates, guidance and requests with the appropriate BCC teams.
- Track actions, owners and timelines, and follow up on outstanding work such as influencer briefs and feedback on posts. Support coordination of influencer activity across WEU, escalating questions or blockers to the right contacts and keeping stakeholders informed of progress, decisions and changes.
BCC Support
- Support the BCC lead for Mother & Childcare by developing and maintaining an optimized online product selection. Analyze pricing, stock levels and product information to improve conversion, basket value, customer experience and sales performance.
- Work with local and regional stakeholders to define and deliver the e-commerce strategy. Analyze sales results, market trends, competitor activity and customer behavior, translating findings into recommendations for continuous improvement. Use automation and AI to improve analysis and reporting, and research new ways to make e-commerce more efficient and effective.
- Contribute to the 24-month WEU Mother & Childcare strategic plan, including pricing, promotions, portfolio and phase-in/phase-out strategies that underpin the three-year rolling WEU strategic plan. Share product and e-commerce expertise with colleagues while building commercial and marketing experience across the UKI and WEU Amazon e-commerce team.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.
