София, София-град, България
Hybrid
Location: Sofia, Bulgaria
We are looking for a E-Commerce Project Manager to join our Merchandising team in Bulgaria. This role suits a self-motivated individual with a positive, can-do attitude, strong attention to detail, and a willingness to learn.
The Ecommerce project manager is responsible for overseeing the planning, execution, and delivery of e-commerce projects. Role involves working with cross-department teams, coordinating with third parties, and ensuring that Store operates efficiently while improving customer experience.
This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both, while recognising that quality time together is essential for keeping us mission-aligned.
Our teams work from a lively location nestled within this historic city. Enjoy the best of both worlds with winter and summer offices, tantalizing free snacks and a gaming paradise for endless entertainment.
You will be responsible for and assisting with a variety of activities including but not limited to:
Project Management & Execution:
• Lead e-commerce platform projects.
• Define project scope, timelines, and deliverables.
• Ensure all tasks are completed on time, within budget, and meet quality standards.
Cross-department Collaboration:
• Coordinate with internal teams (social, blog, loyalty, lifecycle, customer support)
• Manage relationships with third-party service providers.
• Ensure clear communication across all stakeholders.
Platform & Operations Management:
• Oversee the development and maintenance of the e-commerce platform.
• Ensure platform functionality, usability, and overall performance.
• Identify and troubleshoot platform issues and resolve them efficiently.
• Monitor performance of implemented automated solutions and identify process automation opportunities.
Marketing & Promotions Integration:
• Collaborate with marketing teams on promotional campaigns and product launches.
• Ensure integration of promotional content on the platform.
• Track campaign performance and suggest improvements.
Data Analysis & Reporting:
• Monitor key e-commerce performance metrics (sales, transactions, traffic, conversion rates).
• Generate regular reports on project progress, sales, and customer engagement.
• Use data insights to inform decisions and enhancements.
Process Improvement & Optimization:
• Identify opportunities to improve platform functionality and customer experience.
• Conduct post-launch reviews to assess successes and areas for improvement for future implementations.
• Ensure all project deliverables are up to standards and align with the brand and customer expectations.
• Stay up to date on e-commerce best practices, tools, and emerging technologies.
It’s ok if you don’t think you tick every box on this list. We love people who want to challenge themselves and are passionate about what they do. If you believe you can contribute in some areas and are eager to learn, we encourage you to apply.
Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development.
·Discretionary annual bonus
·30 days paid leave
·Health and Dental Insurance for you, your partner and your children (if you all live at the same address)
·Personal life insurance and disability coverage
·Wellbeing fund
·Continuous learning support for certifications and career growth
·550 EUR gift for newborn family member
·26 weeks Maternity leave at 100% pay and 4 week secondary (Paternity) also at 100% pay, no eligibility period applies
·A sports’ card membership valid across the country
·Discounts as a compliment form us among different services
·Monthly food vouchers
Equal opportunities:
At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.
We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at talent@flutterint.com. Your journey with us is focused on ensuring you have what you need to be your best self.
Learn more about the works we are doing on Inclusion and Belonging here: https://careers.flutterinternational.com/working-at-flutter-international/diversity-equity-inclusion/
The group:
PokerStars is a proud member of the Flutter Entertainment family, a global leader in sports betting, iGaming, and entertainment. We're not just another company; we're listed on both the prestigious FTSE 100 index on the London Stock Exchange and the New York Stock Exchange (NYSE). What sets us apart is our world class brands, cutting-edge products, and our International division includes our operations in over 100 global markets and offers sports betting, casino, poker, rummy and lottery, mainly online. What truly defines us is our commitment to ensuring that the excitement of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide.