EA Office Manager, Business Management, Tech Infrastructure (London)

What is the opportunity?

You will provide Executive Administrative and Business Management support to the VP, Technology Infrastructure (TI) Business Aligned Services / Head of TI Europe & Asia, plus senior leadership team.

The role provides high-level administrative support to ensure seamless operations for the Executive’s office, enabling strategic focus and organisational efficiency.

The role demands discretion, proactive problem-solving, and exceptional organisational skills.

Should you be shortlisted, do please let us know if you have any specific requirements for the interview.

This is a permanent, full-time role and requires 4 days in the 10 Fenchurch Avenue, London office.

What will you do?

• Develop and run the Administrative Office for the function.

• Assist VP, plus Head of Service Delivery EU&AP by administering the execution of tactical and strategic mandate.

• Manage complex calendars, prioritising critical meetings and resolving scheduling conflicts.

• Prepare briefing materials, agendas, and follow-up actions for internal/external meetings.

• Coordinate travel logistics (itineraries, visas, accommodations) and expense reporting.

• Comprehensive diary management across multiple time zones.

• Headcount management and tracking; onboarding of new joiners and managing leavers process.

• Create and develop visual reports to support interaction with senior stake holders and senior service providers locally and globally.

• Track output from stakeholder meetings over see follow up and action.

• Work Closely with Business Management Team to develop and run Internal communication plans.

• Initiate and run small projects on behalf of the Office to improve engagement and service delivery including training compliance, fulfilling real estate requirements and coordinating volunteering and charitable efforts.

What do you need to succeed?

Must-have

• Extensive experience in office management and administration. 

• Demonstrable experience in a service-orientated environment where fast-paced, accurate problem solving can be demonstrated.

• Must be motivated by accelerated change and ready to embrace it enthusiastically.

• Experience creating and building reporting up to board level.

Nice-to-have

• Understanding of finance sector and technology is preferred. Background in Business analysis would be advantageous.

• Some exposure to project management and understanding of financial reporting useful.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés.  Please do not forward resumés to our employees, nor any other company location.  RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Business Appraisals, Business Process Design, Business Process Improvements, Business Process Modeling, Configuration Management (CM), Crisis Management, Effectiveness Measurement, Implementation, Requirements Analysis, Workflow Analysis

Additional Job Details

10 FENCHURCH AVENUE:LONDONLondonUnited Kingdom35Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-05-222026-06-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.