We are seeking a strategic, results-driven E-commerce Manager to lead and scale and develop comprehensive eCommerce strategies. In this single contributor role, the eCommerce Manager will be responsible for shaping our online sales channel through cross-functional leadership, customer experience optimization, and digital innovation.
Reporting to the Director of E-Commerce and Digital Media, will implement performance marketing campaigns, improve UX and conversion rates, and build loyalty within our existing customer base.
WHAT YOU'LL DO
- Develop and execute comprehensive B2B eCommerce strategies aligned with business and revenue objectives
- Lead and execute e-commerce strategy, ensuring platform scalability, performance, and long-term growth
- Champion continuous UX and customer journey improvements through A/B testing, data analysis, and user feedback to increase conversion rates and reduce friction.
- Manage day-to-day operations of online stores, including product listings, pricing, promotions, and order fulfilment processes
- Drive cross-functional alignment with marketing, web, product, and campaign teams to deliver seamless and consistent customer experience.
- Analyze key KPIs such as traffic, conversion, AOV, CAC, CLTV, and ROAS, providing actionable insights and recommendations to senior leadership.
- Develop and execute CRM, email, and lifecycle marketing strategies to increase customer retention, repeat purchase rate, and customer lifetime value
- Work in global market supporting regional and local payment methods and currencies
- Identify and execute growth opportunities across eCommerce platforms to exceed business revenue targets
WHO WE'RE LOOKING FOR
- 8+ years of experience in eCommerce or digital marketing, with a track record of growing revenue and improving conversion
- Bachelor’s degree in Marketing, Business Administration, or related field
- Proven experience in eCommerce management, necessary within the B2B or software industry
- Experience working in Cleverbridge e-commerce platform
- Strong understanding of performance marketing, customer segmentation, A/B testing, web analytics, Google Analytics 4, and eCommerce platforms.
- Proven ability to use data to drive decisions and optimize marketing performance
- Excellent project management and communication skills
- Ability to think strategically while executing tactically in a fast-paced environment. Ability to work independently and as part of a team in a fast-paced environment
- Knowledge of web development and tracking basics is a plus
WHO YOU ARE
- Detail-oriented, organized, and motivated to learn
- Hands-on, dependable, and results-driven, with a strong sense of ownership
- Collaborative and team-focused, committed to supporting colleagues and building positive working relationships
- Adaptable and resilient, able to handle shifting priorities with urgency and focus
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management solutions designed specifically for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Our solutions simplify cybersecurity, removing complexity so organizations can focus on their core business.
A Swiss company founded 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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