EDI Support Engineer

MYR 70,000 - 120,000|Onsite |Mid Level|Full Time

Posted: May 15

EDISeeburger BISTroubleshootingTicketing systemsData analysis

Subang Jaya, Malaysia, Malaysia

Onsite

What You Can Expect:

Provide technical support for Seeburger BIS (Business Integration Suite)
Diagnose, troubleshoot and resolve EDI-related issues in a timely manner.
Monitor EDI transactions and ensure successful data exchanges.
Collaborate with internal teams and clients to understand and address their EDI needs.
Document support activities and maintain accurate records of client interactions.
Stay updated with the latest developments in EDI technology and Seeburger BIS.
Handle incidents and service requests via ticketing systems
Analyze errors, logs, and transaction data to identify root causes of incidents.
Work as part of a global EDI support team, ensuring seamless support across different time zones and regions.

What You Bring:

Bengaluru, Karnataka, India•Onsite•INR 600,000 - 1,200,000

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