Summary
Coordinate regional campus educational programs by scheduling courses and clinical rotations, managing program and enrollment information, supporting compliance requirements, and communicating educational program activities. Assist with course administration, instructional materials, and scheduling faculty and community educators to support program objectives.
Primary Responsibilities
- Coordinate and independently manage educational program activities, including courses, clinical rotations, orientations, training sessions, educational events, and learner schedules.
- Maintain knowledge of accreditation, regulatory, and institutional requirements; coordinate and monitor program activities to ensure compliance.
- Support campus and academic leadership by providing information, guidance, and administrative support related to accreditation standards, educational policies, and program requirements.
- Serve as a primary point of contact for learners, faculty, staff, clinical educators, affiliated institutions, and external organizations.
- Develop, maintain, and analyze databases and records to support program operations, learner tracking, scheduling, and reporting.
- Provide administrative support, information, and problem-solving assistance to faculty, staff, clinical partners, and learners.
- Coordinate the recruitment, onboarding, and scheduling of clinical preceptors, instructors, guest speakers, and community educators.
- Prepare and maintain educational materials and resources, including course schedules, syllabi, learner communications, and preceptor guides.
- Coordinate assessment, evaluation, and program feedback processes and assist with data collection and reporting.
- Support budget planning and tracking for educational programs and activities; may provide guidance or oversight of administrative support staff and standardized patients.
- Collaborate with faculty and staff to support educational program goals, continuous quality improvement initiatives, and learner success.
Knowledge – Skills – Abilities
- Knowledge of medical education processes, program coordination, project management, and administrative operations, with an appreciation for cultural awareness and inclusive practices.
- Strong customer service orientation with demonstrated ability to build trust, collaborate effectively, and communicate with diverse stakeholders.
- Excellent verbal and written communication skills, with strong attention to detail and accuracy.
- Ability to work independently and collaboratively, prioritize competing responsibilities, and manage multiple projects and deadlines effectively.
- Strong critical thinking, problem-solving, systems analysis, troubleshooting, and active listening skills, with the ability to identify and resolve issues in a timely manner.
Qualifications
Minimum Required Education: Bachelor's degree
Minimum Required Experience: 3 years
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Physical Requirements
Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
Work Environment
Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.
Sensory Acuity
Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
Why MCW?
- Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
- 403B Retirement Package
- Competitive Vacation and Paid Holidays offered
- Tuition Reimbursement
- Paid Parental Leave
- Employee & Family Assistance Program (EFAP)
- Pet Insurance
- On campus Fitness Facility, offering onsite classes
- Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
For a brief overview of our benefits see: Benefits Overview
For a full list of positions see: MCW Careers
At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.
MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
