In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.
Work Shift:
Day Shift (United States of America)Scheduled Weekly Hours:
36Department:
Staff DevelopmentOverview of Position:
The Education Program Data Specialist is responsible for coordinating and supporting education programs through data management, reporting, and administrative operations for Genesis Healthcare System, with primary responsibility for the nursing residency program. This non-clinical role ensures efficient program execution by managing schedules, tracking program data, supporting logistics, and generating actionable insights for Education Services leadership.ESSENTIAL DUTIES
Program Administration & Coordination
1. Coordinates and maintains education program schedules, calendars, and timelines
2. Schedules residency classes, rotations, and education sessions
3. Reserves classrooms, simulation labs, and meeting space
4. Coordinates logistics for facilitators, speakers, and training sessions
5. Prepares and distributes program communications, materials, and schedules
6. Maintains organized and accurate education program records
Data Management & Reporting
1. Collects, tracks, and maintains program data
2. Administers surveys and evaluation tools
3. Monitors participation trends and outcomes
4. Generates routine and ad hoc reports
5. Ensures data accuracy and confidentiality
Program Support & Process Improvement
1. Serves as a primary data and administrative resource
2. Supports educators and education consultants with logistical coordination
3. Identifies workflow inefficiencies and recommends improvements
4. Assists with audits and accreditation preparation
General Responsibilities
1. Supports department initiatives and projects
2. Serves on committees as assigned
3. Performs other duties as assigned by leadership
QUALIFICATIONS
1. Associate’s degree in healthcare administration or other related field or 2 years of experience
2. Certified CPR Instructor or willingness to obtain within six (12) months of hire
3. Strong analytical skills and experience.
4. Excellent organizational, interpersonal, decision-making, conflict resolution, and investigative skills.
5. Demonstrated excellence with listening, verbal, and written communication skills.
6. Ability to work independently and under pressure in a complex and changing working environment.
7. Excellent computer skills and knowledge of computer software, including programs such as Word, Excel, PowerPoint, etc.
8. Knowledge of audio-visual equipment
PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) • Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.) • Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment • Demonstrates Slips/Trips and Falls Awareness. • Actively contributes to maintaining a safe, clean and quiet environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Works in an office and or classroom environment.
2. Ability to stand, walk sit, stoop and bend for extended periods of time.
3. Ability to operate a computer for 2-3 hours at a time.
4. Ability to drive to meetings and travel to various floors for speaking engagements and assist with education of employees.
5. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
6. Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus.
7. May be required to periodically rotate shifts and regular days off. All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.
This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.