Wallumattagal Campus, Macquarie University, Australia
Onsite
As an Education Systems Administration Assistant, you will provide essential administrative support across the platforms used to deliver education at Macquarie. From processing curriculum data to resolving everyday enquiries, your work will help students engage with their learning content and experiences with ease.
Working closely with the Lead, Education Systems, and partnering with teams across the University, both academic and professional, you will help triage, resolve and continually improve service delivery across our education systems. It's a varied, hands-on role where your contribution makes a real difference to the student journey.
If this is you, join the Education Systems Team within the Office of the Pro Vice-Chancellor (Education) and play a key part in delivering the systems and processes that bring learning to life for our students.
About the Role
Reporting to the Lead, Education Systems, you will:
Provide administrative support for planning, coordinating and delivering educational experiences across systems and platforms, ensuring accurate and timely processing of data and queries.
Maintain education systems through data entry, updates and verification to uphold data integrity and accuracy, participating in testing and upgrading activities.
Undertake a range of project support functions for the delivery of curriculum and education systems projects.
Liaise with academic and professional staff to gather and organise curriculum information and learning content, ensuring alignment with governance, policy and procedure.
Generate reports, insights and benchmarking on education data to inform decision-making and continuous improvement.
Act as an initial triage point for enquiries regarding education processes and systems, monitoring, resolving and escalating, as appropriate.
About Us
The Office of the Pro Vice-Chancellor (Education) leads the strategy, systems and services that underpin a high-quality educational experience. Within this portfolio, the Education Systems and Solutions team keep our education systems accurate, reliable and continually improving - working hand in hand with colleagues right across the University.
About You
You are a proactive, well-organised, and detail-oriented professional who enjoys keeping complex systems running smoothly. As a methodical and approachable administrator, you take have an eye for accuracy and take pride in your exceptional customer service. You are comfortable handling a high volume of tasks, working with data and systems, and building productive working relationships with a wide range of people.
Selection Criteria
Qualifications and/or equivalent experience in administration, customer service, business or a related discipline.
Effective interpersonal and verbal communication skills to engage with a diverse range of audiences.
Experience completing high-volume administration functions.
Excellent attention to detail, time management and written communication skills.
Experience using business systems and running reports.
Capability to work both autonomously and as part of a team.
Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Desirable: Experience with systems used to delivery educational experiences, familiarity with university policies and administrative processes, and prior experience with University systems.
*Please note that work hours may vary from time to time to accommodate business needs.
How to Apply
To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).
Applications Close: 13 July 2026
We reserve the right to progress or decline an application or close the advert prior to the application closing date.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
13/07/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
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