EHR Workflow Solutions Product Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an EHR Workflow Solutions Product Manager based in the United States.

We are seeking an experienced Product Manager to lead the strategy, development, and growth of innovative electronic health record (EHR) workflow solutions. In this role, you will own the product vision and roadmap for provider-facing capabilities that streamline administrative processes and improve healthcare technology integration. You will oversee products focused on claims status visibility and seamless connectivity between healthcare providers and health plans, ensuring solutions address real-world needs. Working closely with technology teams, EHR vendors, implementation specialists, and business stakeholders, you will translate market opportunities into scalable products with measurable impact. You will use customer insights, competitive analysis, and performance data to guide product investments and drive adoption. This fully remote opportunity offers the chance to influence healthcare interoperability, enhance provider experiences, and deliver meaningful business outcomes across a complex healthcare ecosystem.

Accountabilities

Product Strategy and Vision: Own the product strategy, vision, and multi-year roadmap for Claims Status, Happy Together with Health Plans, and emerging EHR workflow solutions, ensuring alignment with provider needs and enterprise priorities.
Roadmap Development: Define product direction, establish strategic milestones, and prioritize initiatives that improve workflow integration, usability, adoption, and business value.
Performance Measurement: Establish and monitor key performance indicators (KPIs), evaluate product utilization, and measure business outcomes to identify opportunities for continuous improvement.
Business Case Development: Develop business cases, investment proposals, and strategic recommendations to support product growth, resource allocation, and long-term value realization.
Provider Workflow Optimization: Identify opportunities to streamline provider-facing processes and improve the integration of healthcare payer and provider systems through EHR platforms.
Cross-Functional Collaboration: Partner with Product Owners, technology teams, implementation specialists, operations, vendors, and business stakeholders to translate product strategy into actionable development plans and successful implementations.
EHR Vendor Management: Collaborate with EHR partners to evaluate capabilities, address integration challenges, optimize product functionality, and increase adoption across provider environments.
Market and Customer Insights: Analyze market trends, competitive developments, customer feedback, provider needs, and vendor capabilities to identify opportunities for innovation and product enhancement.
Prioritization and Decision-Making: Evaluate competing priorities and recommend product investments based on strategic objectives, business impact, customer value, and implementation feasibility.
Executive Communication: Present product strategies, roadmap updates, performance results, and investment recommendations to senior leadership, supporting informed decision-making and organizational alignment.
Adoption and Growth: Develop and execute initiatives that increase product awareness, utilization, and adoption while ensuring measurable business benefits.
Continuous Product Improvement: Monitor product performance, identify gaps, and guide ongoing enhancements to maintain relevance, improve provider experiences, and support evolving healthcare technology needs.
Requirements
Professional Experience: At least five years of experience in product management, healthcare technology, interoperability, or a related field.
EHR and Provider Technology: At least two years of experience working with electronic health record platforms, provider-facing technology, or healthcare interoperability solutions.
Product Strategy and Roadmapping: Demonstrated ability to define product vision, develop multi-year roadmaps, establish strategic priorities, and translate business objectives into actionable plans.
Cross-Functional Leadership: Proven experience leading initiatives involving multiple teams, stakeholders, and technology partners, with the ability to coordinate dependencies and drive delivery without relying solely on direct authority.
Complex Technology Products: Experience managing sophisticated technology solutions, balancing technical considerations with customer needs, business priorities, and operational requirements.
Healthcare Industry Knowledge: Understanding of healthcare technology ecosystems and the interactions between providers, health plans, and EHR platforms.
Analytical and Commercial Skills: Ability to interpret product performance data, market research, customer insights, and competitive information to develop business cases and prioritize investments.
Stakeholder Management: Strong relationship-building, negotiation, and collaboration skills, with the ability to align diverse stakeholders around shared product objectives.
Communication and Presentation: Excellent written and verbal communication skills, including the ability to present product strategies, recommendations, and performance insights to executive audiences.
Independent Judgment: Strong decision-making and problem-solving capabilities, with the ability to balance competing priorities and make recommendations in a complex, evolving environment.
Education: A bachelor's degree is preferred.
Remote Work Readiness: Ability to work effectively in a fully remote environment, maintain a dedicated workspace that protects confidential health information, and meet the required home internet standards.
Preferred Industry Experience: Experience with healthcare payer-provider integration, provider workflows, clinical operations, and executive-level presentations is an advantage.
Benefits
Competitive annual salary: $126,300–$173,700, depending on geographic location, relevant skills, qualifications, education, and professional experience.
Performance-based incentives: Eligibility for a bonus incentive plan based on individual and/or organizational performance.
Medical coverage: Health insurance benefits designed to support employee well-being.
Dental and vision insurance: Coverage options to support ongoing healthcare needs.
Retirement savings: A 401(k) retirement plan.
Paid time off: Paid leave to support personal needs, rest, and work-life balance.
Paid holidays: Company and personal holidays.
Family support: Paid parental and caregiver leave.
Disability protection: Short-term and long-term disability benefits.
Life insurance: Coverage to provide additional financial protection.
Remote work flexibility: The ability to work from home anywhere in the United States, subject to applicable employment restrictions and home-office requirements.
Professional impact: The opportunity to shape healthcare technology products, improve provider workflows, and advance interoperability across the healthcare ecosystem.
Collaborative environment: The chance to work with product, technology, operations, implementation, and external vendor teams on meaningful healthcare initiatives.
Work schedule: Full-time employment with a standard 40-hour workweek.
Occasional travel: Limited travel may be required for office meetings or training.
Expected start date: January 2027.