Electrical Field Service Engineer

Electrical Field Service Engineer

Location: Ohio-based | 75%+ Travel
Job Type: Full-Time
Department: Field Service

We are looking for a technically skilled Electrical Field Service Engineer to install, commission, troubleshoot, and service critical power distribution equipment, primarily in data center environments. This position is suited for someone who enjoys hands-on problem solving, field work, and working independently while collaborating with engineering and service teams.

Key Responsibilities

Field Installation & Startup

• Install and support startup of electrical power distribution systems
• Assist with commissioning, system verification, and functional testing
• Configure and troubleshoot HMIs and control interfaces
• Verify equipment operation and compliance with applicable electrical codes and safety requirements

Electrical Troubleshooting

• Troubleshoot and repair 3-phase power systems, transformers, high-voltage components, switchgear, and distribution equipment
• Diagnose electrical issues using a systematic, root-cause approach
• Read and interpret electrical schematics, one-line diagrams, and mechanical drawings
• Troubleshoot 24V, 120V, and 480V systems, including basic PLCs, fuses, breakers, and transformers

Customer & Team Support

• Act as the onsite technical point of contact
• Work with engineering and internal teams to resolve field issues
• Train equipment operators and maintenance personnel
• Communicate system conditions, findings, and recommended next steps clearly in person, by email, and through service reports

Service Documentation

• Prepare accurate and detailed service reports
• Record parts usage, labor hours, and service activities in the company system
• Identify recurring equipment issues and provide feedback for product and process improvements
• Assist with service procedures, technical documentation, training materials, and internal knowledge resources
• Perform other assigned duties as needed

Required Qualifications

3–7+ years of experience in field service, electrical service, or a related position
Strong electrical and mechanical troubleshooting abilities
Working knowledge of 24V, 120V, and 480V electrical systems
Basic PLC troubleshooting experience
Knowledge of fuses, breakers, and transformers
Ability to interpret electrical schematics and mechanical drawings
Willingness to travel 75%+, including occasional short-notice assignments
Valid driver's license
Ability to pass a background check and drug screening
Strong documentation and attention-to-detail skills

Preferred Experience

Data center electrical or power infrastructure
Switchgear, UPS systems, PDUs, RPPs, or similar equipment
Electrical commissioning or commissioning support
OSHA or other formal safety training

Ideal Candidate

Dependable and technically minded problem solver
Comfortable working independently in field environments
Professional and composed when working with customers
Organized, detail-oriented, and accountable
Focused on quality, safety, and continuous improvement