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Houston, Texas, United States
Onsite
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Houston, TX!
Summary:
Builds and maintains strong relationships and service standards for high profile clients. Direct point of contact for all daily service issues as well as processing and marketing of all Book of Business renewals and supports the Producers on these accounts. Also acts as the Marketing Manager for all renewals, giving direction and guidance to the assigned teammate to support the Benefits Team.
Essential Duties and Functions:
Communicate resources within Brown & Brown to round out clients (Pharmacy, Retirement, Commercial, etc.)
Drive the Client Service Cycle
Independently and with the Benefit Consultant manage accounts increasing in complexity and funding type based on experience
Maintains direct account responsibility and is a strategic relationship manager and client liaison
Responsible for retention for an assigned group of clients
Provide guidance, training and mentorship to new hires, service teammates, team resources and anyone that needs assistance
Work closely with teammates and resources to prioritize workflow, ensure accountability and follow-through
Address and resolve internal and external challenges
Keep clients well-informed of compliance related issues
Identify client needs, provide solutions while leading and managing strategic objectives for clients
Work with teammates to ensure compliance with all I/O Standards
Develop, cultivate and maintain positive relationships within the Houston office, with clients and with vendor partners
Leverage Brown & Brown’s resources (The Spot), available tools (Excel, PowerPoint, etc.), established work products and knowledge to maximize efficiency and effectiveness in client deliverables
Manage client and vendor expectations to ensure timely delivery of requests
Drive and foster innovation. Don’t be satisfied with the status quo! Generate new and practical ideas, always looking to improve
Maintain up to date records in BAM
Comply with Brown & Brown processes, I/O standards and office initiatives
Complete training and professional development to gain an understanding of the insurance industry and Brown & Brown processes
Exemplify the highest ethical standards, promote ethical behavior and uphold The Power of BE
Qualifications:
Bachelor’s Degree in related industry preferred and/or equivalent experience, minimum 5 years
Proficient with MS Office Suite
Microsoft Excel – Strong to expert level skills
Strong analytical and critical thinking ability
Ability to maintain a high level of confidentiality
Excellent verbal and written communication skills
Ability to work independently and exercise judgement
Detail oriented with excellent organizational skills, capable of both interpreting data as well as interacting with clients on a time-sensitive basis
Demonstrates a sense of urgency and a proactive approach to meeting client requirements
Life & Health Insurance license required
This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Requirements Necessary on a Regular Basis:
Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
Vision sufficient for use of a computer monitor.
Ability to sit at a desk 7-8 hours per day.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
