Want to know if this job is worth applying to?
Helsinki, Uusimaa, Suomi / Finland
Hybrid
End User Services Lead, Operations & Automation
Location: Helsinki, Finland or Stockholm, Sweden | Team: Business & IT (BIT)
We're bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing – and doing it together. We aim to improve the flow of goods, time, and energy – and we know we can't shape the future by clinging to the past. So, we keep evolving, together.
What we do
RELEX runs the planning decisions behind 600+ retailers and manufacturers worldwide, deciding, at real scale, what gets forecast, stocked, priced, promoted, and produced across the entire value chain. Few problems combine this much data, this much complexity, and this much real-world weight: get it right and a shelf stays stocked, a factory line doesn't stall, food doesn't spoil in a warehouse before it's sold. Get it wrong, and it shows up in actual losses, for some of the largest retail and manufacturing brands in the world.
We've grown for 76 consecutive quarters straight, and it's still accelerating. The first half of 2026 was the strongest in the company's history. We're a team of 2,000+ people, headquartered in Helsinki, with offices across Europe, North America, and Asia-Pacific.
In response to our fast growth, we are looking for an End User Services Lead to become the operational backbone of our End User Services team and turn day-to-day ticket firefighting into lasting, automated systems.
What we need you to do and be
Bring your ideas. Challenge ours. Grow with us.
What you’ll bring to the table
Our five values are our playbook. We speak up when things don't make sense. We stop doing what doesn't add value. We stay curious, back each other up, and make space for both innovation and laughter.
What we consider an advantage
What we offer in return
You'll be supported and given the space to thrive. We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.
If you feel this is the opportunity you don't want to miss, you can apply by sending your CV, cover letter, and salary expectations through the application form as soon as possible. Please note that to be considered for this position, you must be based in Finland or Sweden, and hold a valid work permit. We're excited to connect with applicants who share our passion to do hard things, trust each other, and build what's next for the product, the planet, and the people.
If you have questions, laura.huuri@relexsolutions.com from our Talent Acquisition team is happy to answer them by email. Please note that we cannot process any applications through email.
Apply today and be part of the future. Be RELEX!
